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It’s in their t and cs, you have to live under one roof which makes perfect sense.
It doesn’t make sense to divorced parents who share custody of their children and have the kids stay at one home and then the other on alternating schedules. Or families who have a family member who works and lives on the road a lot or is deployed. But if that’s what the T&C specifies then Spotify is within their rights. And the customer is within their rights to give them the boot.
 
Great, but they need to be more transparent than “time to time”.

Are students not part of the family? When I was in high school I went over a year without going home.
What about dads that want to offer their kids Spotify but they live with their mom?
What about people with multiple home?

I have friends who drive trucks for a living. They literally live in their two trucks and use different family addresses to get mail.

I get what they want to do but they need to be more specific about what this means to the experience. Do you get a pop up shutting off music until you go “home” or does it warn you that you have X days to go home? Does it use GPS, cause that can suck in some cities.

Does anyone know if it uses your mailing address or physical address? Cause my mailing address is the USPS downtown.

How about a divorced family? The Dad has this plan and gets if for his kids too, but get the kids once a week or once every 2 weeks.
 
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Now Netflix. That are fairly lax...

I will cancel Spotify if this gets to be the case. There are too many music service for Spotify to do things like this.

I don't think you should wait. If I was you, I would cancel right now before anyone cancels before you.
 
How anyone can legitimately get wound up about this is beyond me. It's very clear what the terms are when you sign up.

Written terms by a company don't make them legal and/or ethical just because they are written...
 
How anyone can legitimately get wound up about this is beyond me. It's very clear what the terms are when you sign up.
Again, I posted this before:
How about a divorced family? The Dad has this plan and gets if for his kids too, but get the kids once a week or once every 2 weeks.

It's still family... blood family on top it.
 
This is awful. People should ditch Spotify over this. No way I'd use a service that needs to check up on my location from "time to time" like a damn ankle monitor.
 
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Again, I posted this before:
How about a divorced family? The Dad has this plan and gets if for his kids too, but get the kids once a week or once every 2 weeks.

It's still family... blood family on top it.

It's pretty clear in their terms ( https://www.spotify.com/us/legal/family-plan/ ):
"All account holders must reside at the same address to be eligible for the Premium for Family Plan.".

So this would not apply if it's not the kids' permanent address.
 
Written terms by a company don't make them legal and/or ethical just because they are written...

They are offering a discount specifically to families who live together. While you are correct that not all terms and conditions are legally enforceable or ethical, it seems hard to argue that this offering not both. There maybe some families that do not qualify for all sorts of reasons and this deal is not for them. Families who do not live together, jnuclear families with more than six people, families with students who live at school or on their own.

This plan is not promoted as “The Spotify Group Discount Plan” and will not work for all possible family situations.

Not a Spotify customer, but I think it is perfectly reasonable for them to make it clear that this plan is only for nuclear families of six or fewer people living at the same address.

Apple takes a different approach to ensuring the connection among family members. It only allows a credit card on the organizer’s account, meaning that the organizer needs to be willing to accept charges from anyone he or she adds to the family plan. It also fails in some cases, but no one is required to be on a family plan.
 
It's pretty clear in their terms ( https://www.spotify.com/us/legal/family-plan/ ):
"All account holders must reside at the same address to be eligible for the Premium for Family Plan.".

So this would not apply if it's not the kids' permanent address.
Are you 100% sure? What if they get the location a few times while the kids are not at that home that it's under? I also identify my friend as family....:p
 
I logged in yesterday and they wanted me to add my address to continue using family plan.
Strange, it should already be there but ok, I thought.
Whatever idiot coding they have for it it can't find my address and wants me to pick something else nearby...
[doublepost=1568389140][/doublepost]Yes, me too. It can’t find my address though I typed it in carefully and correctly.
 
I get why Spotify is doing this, but come on now. I'll give this a couple months before they go back and revise this sharing our location practice from, "time to time."
 
This is unacceptable. An absolute outrage. How could they let such a thing stand?

These data are encrypted.

Yeah, no. It’s “This data is encrypted.”
Data is a mass noun. You can’t have one data or 10 datas, it’s just data. And no the singular form isn’t datum, we aren’t speaking Latin. When you talk about data, especially in regards to computers you measure it in bits and bytes. You can have 10 megabytes of data. You can’t have 10 data. Data is not data are.
 
So the family members who only listen to Spotify outside of the home could get locked out?

This is just going to cause headaches for families who use their service as intended, but whose behaviors using the app might reflect what they consider “bad actors.” Location tracking isn’t the answer, Spotify.
 
Reading the thread of people being mad they are targeted because of abusing the package.

I don’t abuse the family plan, and everyone on my family plan lives in the same household. I sure as **** am not sharing location data with Spotify though.

The moment they require information they do not need for my subscription to function, I will cancel the subscription and move to Apple Music.

A company that cannot respect a users privacy is a company I don’t want to deal with.
 
HMV never needed to know where I listed to music.

Or when I listened.

Or where I lived.

Or what my IP address was.

They also didn't keep a record of every track I'd ever listened to, or every albumn I'd so much as looked at.

If they did, I wouldn't have shopped there. Spotify can f*ck off.
 
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What if a member of the family is in prison and the family uses Spotify to reward Bubba for good behavior... How will the prisoner be able to be at the registered address?

"Judge, we come before you today to ask for leniency and to allow Bubba to return home until Spotify can verify his presence in the home and so that we can continue to get the Spotify Family discount pricing. Bubba's exemplary behavior in prison is due to being able to use Spotify as a reward for Bubba "...
 
This is probably more to do with tackling the issue of people who are using services that sell the promotion of abusing the family plan (by connecting people who have never met, to all share a hefty discount) than casual family and friends use. People who all live within a close radius will probably be OK, but those who have five family members spread across four corners of the earth are probably going to be out of luck.
 
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Funny, I was just about to merge my wife's premium and my own into a single family plan to save $5/month, then I saw this article. And... it changed my plans not one bit.

I'm pretty averse to being targeted/tracked, but this seems like a reasonable cause for it. Marketing vampires are already fingerprinting our browser fonts and screen resolutions, tracking our wifi networks and our cookies... and THIS is what people are getting up in arms about? Spotify openly safeguarding a feature from abuse, and disclosing that fact? Jeez, put it into perspective. If you're using Gmail or any social networking at all you're already giving away way more data about yourself.
 
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Goodbye Spotify. Now that Apple Music supports web browser I can finally get it in my Tesla.
 
Stupid for a number if scenarios:

College kids away at school.

Parents who use Spotify at their offices.

Families on VACATION.

The list goes on.

Also, what about a bunch of unrelated roommates who live together? This would seem to violate their terms yet the system they designed isn’t effective against them. Totally stupid.

I think people (many posts) are making this more complicated than it needs to be. The terms and condition for a Premium Spotify Family Plan says 'All account holders must reside at the same address to be eligible for the Premium for Family Plan.'. In your scenarios, if kids are away at school, Spotify terms do say that they should sign up for a discounted student plan. Using your spotify at work or on a commute won't matter since your residence is not your work, you still live in your home. The checks for your address or location is only occasional, so a vacation would not impact this. If the roommates are unrelated and living together, they're fine since it meets the 'residing at the same address' rule, referring them as account holders and not as actual family.
 
Why not just go by IP address, that seems like the easiest way to see where a person is.
 
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