Hi All,
We have 2 4S's on our account.
My 4S was replaced a couple of times and is jailbroken so still on 5.01. I went away and confirmed with Sprint the sim was unlocked and had no problem using the phone with an international sim when I was in Europe.
My wife still has her 4S from launch day back in October. She is now on OS 5.1. When I called Sprint about the international unlock, they said that it should automatically be unlocked as she got it on release date. Turned out it was locked. We went through multiple attempts to get it unlocked. First they said that they had done it and the phone just needed to be restarted and syncd with Itunes. I did that, called them back and it hadnt worked, so they had me do a complete itunes backup and restore , whcih we did twice and then they said it had worked.
The problem I have is that the international sim requires some specifiv APN settings to work for data. On my 4s (the jailbroken one on 5.01) I cah go it Settings/Network and access Cellular Data Network there and change the settings. On my wife's phone there is no option for Cellular Data Network. Does this indicate her phone is not unlocked? I tried putting the international sim in her phone (not expecting it to work) to see if different options would come up and they didn't. Is it a 5.1 thing? Most importantly she is going away tomorrow and I want to be sure she can use her phone!
Thanks in advance
We have 2 4S's on our account.
My 4S was replaced a couple of times and is jailbroken so still on 5.01. I went away and confirmed with Sprint the sim was unlocked and had no problem using the phone with an international sim when I was in Europe.
My wife still has her 4S from launch day back in October. She is now on OS 5.1. When I called Sprint about the international unlock, they said that it should automatically be unlocked as she got it on release date. Turned out it was locked. We went through multiple attempts to get it unlocked. First they said that they had done it and the phone just needed to be restarted and syncd with Itunes. I did that, called them back and it hadnt worked, so they had me do a complete itunes backup and restore , whcih we did twice and then they said it had worked.
The problem I have is that the international sim requires some specifiv APN settings to work for data. On my 4s (the jailbroken one on 5.01) I cah go it Settings/Network and access Cellular Data Network there and change the settings. On my wife's phone there is no option for Cellular Data Network. Does this indicate her phone is not unlocked? I tried putting the international sim in her phone (not expecting it to work) to see if different options would come up and they didn't. Is it a 5.1 thing? Most importantly she is going away tomorrow and I want to be sure she can use her phone!
Thanks in advance