Square Testing 'Pickup' App to Speed Up Ordering of Takeout

Discussion in 'iOS Blog Discussion' started by MacRumors, Feb 25, 2014.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Square is testing a new app called Square Pickup that allows users to order and pay for takeout food. The app is currently in beta testing with select San Francisco restaurants, according to Priceonomics.
    Square is not the only big company innovating with restaurants and in-app purchasing -- earlier this month, OpenTable began testing a feature that would have guests paying for restaurant checks in the OpenTable app.

    Square is processing billions of dollars worth of credit card transactions annually and has an extensive point-of-sale system aimed at restaurants and other small businesses.

    Article Link: Square Testing 'Pickup' App to Speed Up Ordering of Takeout
  2. ArtOfWarfare macrumors 604


    Nov 26, 2007
    This could be very cool. Phone calls are a crappy way of conveying information - I'd love the ability to type exactly what I want, have them read exactly what I want, and then be able to see the exact time it'll be ready.

    That it handles the payment too is just icing on the cake.

    Next they need to do what TacoBell is doing and have my order automatically be placed when I'm at the right distance from the store for it to be finished right as I arrive.
  3. Dulcimer macrumors 6502a


    Nov 20, 2012
    You'd have to be pretty damn hungry to travel 7951.2 mi to pick-up some food.
  4. musika macrumors 65816


    Sep 2, 2010
    New York
    This company does so much cool stuff. I'm always surprised and delighted by whatever they do.
  5. jlgolson Contributing Editor


    Jun 2, 2011
    Durango, CO
    That's if you want to order REALLLLY far ahead.
  6. dannyyankou, Feb 25, 2014
    Last edited: Feb 25, 2014

    dannyyankou macrumors 603


    Mar 2, 2012
    Anything to avoid the awkward phone orders. Most common place I order from I can't understand the guy 50% of the time.
  7. holtchristian macrumors member

    Dec 20, 2007
    The app does look cool, and I'm a big fan of mobile food pickup, but that's because it already exists. And the only downside now is the number of services out there to choose from. There are certain restaurants exclusive to Grubhub vs Seamless vs Eat24 .... This will just further divide the market and create another format that ultimately worsens the experience for the consumer having a segmented "menu". It kills me that Grubhub and Seamless have merged yet maintain separate apps. There is overlap with some restaurants on both services, but its screwy because some have cheaper delivery charges or none at all. It just seems a pointless to have all these services. It reminds me of TV and providers and having exclusive rights to certain channels or networks. It doesn't help the consumer!
  8. Parasprite macrumors 68000


    Mar 5, 2013
    I have a pizza place near me that does web orders.

    Checkboxes for each topping, lite sauce, heavy cheese mushrooms and artichoke on one half extra cheddar lite garlic and 3x shrimp and greek olives on the other half, extra crispy, cut into squares, 2 liter pop I won't drink, and an order of baklava. Add coupon I got in the mail to the order and use my account's default address (including the details I entered 6 months ago about approximately where the obscure street that some GPS's seem to claim doesn't exist) on the bottom and I wait.

    It saves a lot of time for the workers trying to figure out what people are saying and I can muddle over the menu for 20 minutes changing my mind several times without having to do it again when I call.

    I tend to talk fast, so I mostly just feel bad for them.
  9. ArtOfWarfare macrumors 604


    Nov 26, 2007
    I use Domino's web app when I order from them. The other smaller pizza places in my area don't have anything similar - I have to give them a call still. (Good thing my order is a lot simpler: Chicken Finger Calzone. My local Greek pizza place does this amazingly - most places kind of suck at making it so I stick with pizzas with more normal toppings elsewhere.)
  10. dannyyankou macrumors 603


    Mar 2, 2012
    Win-win situation :cool:
  11. Reason077 macrumors 68000


    Aug 14, 2007
  12. 3282868 macrumors 603

    Jan 8, 2009
    Awesome. Even less social interaction. Who needs to talk to people, or go to a restaurant, when you can just text your order, pick it up, and wander home to your computer for Facebook "social fun".

    Sometimes tech convenience can lead to unforeseen consequences, just look at the [lack of] social skills with the younger generation. It's an HR nightmare. Pretty soon, we'll regress to grunting with texting, who needs to talk?
  13. The123king macrumors newbie

    Oct 2, 2011
    Dominos in the UK already have an app where you can place your orders for delivery, and even pay for them by card as well. JustEat is another UK company that offers similar services for the local indian on the corner etc. For a brit like me, this is old hat
  14. synergy macrumors regular

    Jun 12, 2002
    Lack of social skills with the younger generation has less to do with tech and more to do with parenting. I would love to have an app like the one mentioned in the article so like others say I can mull over the menu and place my order the way I want it and pay for it. Does not mean I will goto the restaraunt and grunt while showing my phone with a picture of the order so they know its mine.:rolleyes:
  15. unplugme71 macrumors 68030

    May 20, 2011
    Have you, yourself, noticed a social decline with person-to-person interaction be it over the phone or actually in person verbally communicating in your day to day life? What about your own communication with others?
  16. rydewnd2 macrumors regular

    Apr 3, 2007
    New York City
    I don't know about other places, but in New York I feel like ordering food online is the rule not the exception. Seamless, Foodler, grub hub etc.
  17. kingtj macrumors 68020

    Oct 23, 2003
    Brunswick, MD
    Yeah, yeah ....

    The fact is, I've never in my entire life had a meaningful social interaction with someone taking my food order!

    Most of the time, if you so much as started to, the person's manager would come over and start prodding them to "stop holding up the line"!

    The only real purpose of that particular interaction is to detail your order and receive a total price for it -- something done much more efficiently by computer.

    People go to restaurants and dine-in, in the first place, as a social thing. Even if you're just eating there by yourself, you're probably doing so, vs. eating at home, so you can take in some different sights and do a bit of "people watching" while you eat.

    There are definitely some concerns one could have about social media, the proliferation of smartphones, and so forth causing society to communicate in person less than we should. But this application only addresses a very specific interaction, designed to accomplish a single goal -- and improves on the "old way".

  18. darkslide29, Feb 26, 2014
    Last edited: Feb 26, 2014

    darkslide29 macrumors 65816

    Oct 5, 2011
    San Francisco, California
    Here in the San Francisco Bay Area, another startup GoPago does this exactly as well. I used them a few times and it was great. The restaurants would even send me a push notification to let me know my order was ready. Great for when I wanted lunch just across the street from work.


    Well I'm sure most places have their pizza apps that allow you to order for pickup or delivery. We have an easy to use dominos app as well. But that's a single app for a single restaurant chain.
    I think where this differs is that it will be one app for a very large group of restaurants in one convenient place. Think of it like looking for a restaurant and filtering it with Yelp. (Come to think of it, Yelp should be doing this. I'd use it all the time.)

    We had an app here in the Bay Area called GoPago, and they were able to get dozens (hundreds?) of restaurants to participate. If this startup could get so many, I imagine Square can be even more successful.
    I can filter restaurants by distance, and see a dozen restaurants within just a couple of blocks of my work. I can then see all of the menus and order what I want, pay and even add a tip. Then I just swing by, give them my name/flash my confirmation numebr on my phone, and walk off with my order.
  19. 3282868 macrumors 603

    Jan 8, 2009
    I think you missed the broader implications of my comment, as it wasn't just about ordering take-out. Forest from the trees, and all. :)
  20. Nunyabinez macrumors 68000


    Apr 27, 2010
    Provo, UT
    Based on your comment and your signature, I couldn't help but think about the "I Robot" stories where in the future people can't even imagine being physically in the presence of another person. Brings back some great memories of reading science fiction that now is gradually becoming science fact.
  21. 3282868 macrumors 603

    Jan 8, 2009
    Seriously, great observation on my signature and my modest opinion. 'Course I have nothing wrong with technology, yet as a 37 year old I'm in between the non-tech savvy older generations and extremely tech savvy younger generations. Tech should [ideally] be an extension of oneself, not in lieu of human contact and thus humanity. The H.R. stories I hear from friends interviewing college grad's who text, don't make eye contact and lack the skills to eloquently verbalize why they would be an asset to xxx company in an interview is astonishing. The pendulum always swings, I hope for humanity's sake it finds a resting place in the middle. :)
  22. synergy macrumors regular

    Jun 12, 2002
    I have not noticed it over the phone or in person. My own personal habit is to put away my phone when someone is talking to me. Even if that person is some random person waiting at the bus stop with me.
    That could just be my area I suppose.

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