Square Trade

[dlastmango]

hello,
i have a 32Gb iPhone4 purchased almost 2 years ago and i got the square trade warranty. Now my glass is broken and I'd like to file a claim. Only problem is that the serial number square trade has on file isn't the same as my phone. I have applecare and over the past 2 years I have had my phone swapped out for a few different reason that Apple covered.
Does anyone know how square trade handles situations like these?

thanks
Chris

 

[sweetbrat]

I'd call or email them and ask, rather than relying on secondhand information. I'm sure they've helped other people with similar situations in the past.

 

[aztooh]

hello,
i have a 32Gb iPhone4 purchased almost 2 years ago and i got the square trade warranty. Now my glass is broken and I'd like to file a claim. Only problem is that the serial number square trade has on file isn't the same as my phone. I have applecare and over the past 2 years I have had my phone swapped out for a few different reason that Apple covered.
Does anyone know how square trade handles situations like these?

thanks
Chris

Those 2 bolded statements don't line up. Your 32gb iP4 ISN'T the same phone you bought 2 years ago, correct? They have the proper serial number on file, you have since acquired new phone/s.

Only way to know how ST would handle this would be to contact them. My best guess would be they aren't going to cover a device that their insurance wasn't purchased on.