Hello! Just wanted to share my experience and see if anyone had something similar, and if so, how was it remedied? So I bought ST back in March of 2012 when I got m 3rd Gen iPad. Last month, my son was using it on my brother's balcony, and it he accidentally dropped it....from the fifth floor out onto the street! I was on my way down to get it but when I got there, it was in worse condition than when it was initially dropped. According to my wife, the iPad had gotten run over a couple of times by cars that were passing by. So the back was all messed up, the glass screen part completely fell off and the inside screen part was scratched and broken. It still turned on, it just wasn't working. So, I filed a claim and sent it off to ST. I got it back, repaired, but I was surprised to feel the screen felt like plastic and not glass, and the back of the iPad was fixed, however, they new aluminum backing had no apple logo and nothing else, it was just a plain aluminum backing. Everything felt cheap and it just looks and feels horrible now. Has anyone experienced this? Any advice would be appreciated.