Squaretrade or Applecare?

Discussion in 'MacBook Pro' started by Adamantoise, Dec 18, 2012.

  1. Adamantoise macrumors 6502a

    Joined:
    Aug 1, 2011
    #1
    Really digging the accidental damage coverage (especially since I've had a failed keyboard twice now).

    But Applecare provides 'technical support' ... What does this even mean? I'm not computer illiterate, I've never had any computer issues that I couldn't resolve myself (or with the help of the Internet).

    So really ... What's the Applecare advantage?
     
  2. Orlandoech macrumors 68040

    Orlandoech

    Joined:
    Jun 2, 2011
    Location:
    Salt Lake City, UT
    #2
    Exactly, what the hell is "tech support", how do I restart my Mac? I mean... come on. All the REAL in depth issues AppleCare doesn't know ANYTHING about or how to resolve them. This forum is more useful for tech support.

    Extended warranty for 2-3 years is it? Doesn't cover lost, stolen or physical damage. Only manufacturer defects, such as a HDD dying or logic board dying. To me AppleCare is a waste of money.

    Home owners insurance and/or SquareTrade is much more effective imo.
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    I completely agree. The few times I've called AppleCare on technical issues, the support reps couldn't answer my questions and I ended up teaching them. This forum is far more useful for resolving non-hardware issues.
     
  4. Orlandoech macrumors 68040

    Orlandoech

    Joined:
    Jun 2, 2011
    Location:
    Salt Lake City, UT
    #4
    Hey, thanks for agreeing :D lol. Yea, they are just entry level help desk techs answering phone calls with a Knowledge Base in front of them... idiots.
     
  5. Adamantoise thread starter macrumors 6502a

    Joined:
    Aug 1, 2011
    #5
    Lol, thanks guys. I guess I just wanted to make sure I wasn't missing anything since the better choice seemed so painfully obvious.
     
  6. DollaTwentyFive macrumors 6502a

    Joined:
    Nov 11, 2010
    Location:
    Parts Unknown
    #6
    I always suggest this beccause I have had good luck with them. Look at Worth Ave Group. They have reasonable premiums and deductibles, include accidental damage and coverage for loss and theft.

    I have had a couple of claims and they have always been really great. I have 3 iPhones, 2 iPads and an MBA insured with them.
     

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