SquareTrade Replacement vs Repair

Discussion in 'iPhone' started by AppleTech22, Dec 7, 2013.

  1. AppleTech22 macrumors 6502

    Joined:
    Jul 10, 2010
    Location:
    US
    #1
    So I purchased SquareTrade insurance for my iPhone, but I am confused on how it covers in different situations.

    I realize there is a $100 fee if you have to get a new phone, I am assuming that means they completely cover repairs? Can this be done in the Apple Store?

    Also, those who have experience with the company, what warrants a repair vs a replacement?

    Thanks
     
  2. mac.cali macrumors 65816

    Joined:
    Mar 16, 2012
    #2
    You can get your phone replaced at the apple store. Granted you are going to pay apple's replacement fee cost which is $269. Than sqauretrade will refund you $269 minus your deductible.
     
  3. AppleTech22 thread starter macrumors 6502

    Joined:
    Jul 10, 2010
    Location:
    US
    #3
    What about a repair? And do you think that a cracked screen would just be a repair?
     
  4. mac.cali macrumors 65816

    Joined:
    Mar 16, 2012
    #4
    It can be either. If you want just a repair you still have to pay ST your deductible. The only time you don't have to pay a deductible if it's manufacture defect. Then no claim to ST will be needed.
     

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