SR Macbook won't Shutdown!

Discussion in 'MacBook Pro' started by Stolencheese, Dec 3, 2007.

  1. Stolencheese macrumors newbie

    Joined:
    Nov 15, 2007
    #1
    My new Santa Rose Macbook that I recieved last week was running perfectly until yesterday when I went to turn off and it wouldn't. It's done the exact same today in College and it just stays on the shut down screen and I have to force quit.

    Also, Temperature is always pretty hot and fans are usually either hardly running or spinning like a beast. Shall I try re-installing leopard as this was my first idea or shall I call up Apple?

    Thanks,
    James!
    Week old macbook owner!
     
  2. Redline13 macrumors 6502

    Joined:
    Feb 20, 2004
    #2
    This definitely sounds like a hardware issue. I would call Apple.
     
  3. Stolencheese thread starter macrumors newbie

    Joined:
    Nov 15, 2007
    #3
    Also noticed today that it goes in to shutdown mode and then the screen goes black but when I close the lid the sleep light indicator comes on. And I can solve this by holding down and force shutdowning, But it's getting a real pain.

    Can anyone see any problems that might be happening and any solutions that don't involve sending away my much loved macbook.

    Thanks guys!
     
  4. cvahl macrumors member

    Joined:
    Jul 9, 2007
    Location:
    Boston
    #4
    I would check the activity monitor if there is any process running in the background which uses a lot of cpu power. That might be a reason for the heat
     
  5. doug.hall macrumors regular

    Joined:
    Jul 28, 2005
    Location:
    London
    #5
    This is my second macbook and they have both had this problem. I am not convinced it's hardware and I suspect it is a software issue because it doesn't happen on all user accounts. However I have not idea what the issue is . I'm calling Apple tomorrow to discuss it with them and see what they suggest.:confused:
     
  6. jameskohn macrumors 6502

    Joined:
    Sep 11, 2006
    Location:
    Connecticut
    #6

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