SR MBP Kernel Panic: Need help deciphering it!

Discussion in 'MacBook Pro' started by Mischmasch, Jul 9, 2007.

  1. Mischmasch macrumors newbie

    Joined:
    Jul 9, 2007
    #1
    Hi there, another new Mac user and unfortunately yet another user suffering from kernel panics on my 3 day old 15" SR MBP 2.4ghz with standard 160GB HDD.

    Over the last three days I have had about 6 kernel panics.

    I am not keen on having to replace the computer if I can help it as I have struck it lucky and received a computer with an LG screen that is devoid of any issues... important as I need a good screen for in field image analysis.

    The first kernel panic occurred when restarting after completing the first battery calibration. The rest have occurred at what seems to be rather random intervals.

    Strangely enough I have had no issues when connected wirelessly to the net while either connected to mains power or battery. Have even managed to run down the battery to 0% while connected wirelessly without any issues. I should also mention that I am using an Apple Extreme base station set on WPA/WPA2.

    In an attempt to prevent the kernel panics from happening I have done the following;

    1) Ran the extensive OS Hardware Test... no issues found.
    2) Reset NRAM/PRAM
    ...still had kernel panics!
    3) Reinstalled OS 10.4.09 leaving out the additional language packs and printer drivers.
    4) Ran Disk Utility and carried out complete disk verification/repair
    5) Updated the OS to 10.4.10 using the "Combi v1.1" updater
    6) Installed the "Software Updates v1.0" for SR MBP
    7) Ran Disk Utility again
    8) Reseated RAM... wasn't loose but checked and reinstalled
    9) Reset NRAM/PRAM again
    10) Ran Disk Utility yet again
    ...still had kernel panics!!!

    Have run the extensive OS Hardware Test again.... still no issues!

    So... can ANYONE please help by deciphering this last panic log? To my uneducated eye all the previous panic logs look similar so I am hoping that if I can at least get some idea as to what the issue at hand is I might be able to get a better response out of Apple support... fingers crossed!

    *********
    Mon Jul 9 20:50:56 2007
    panic(cpu 1 caller 0x001A4A55): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x012f5000, CR4: 0x000006e0
    EAX: 0x00000000, EBX: 0x008fce40, ECX: 0x00000000, EDX: 0x04566004
    CR2: 0x00000000, EBP: 0x25823508, ESI: 0x03f90c00, EDI: 0x23f05004
    EFL: 0x00010246, EIP: 0x006ea0f2, CS: 0x00000008, DS: 0x00000010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x258232f8 : 0x128d08 (0x3cc0a4 0x2582331c 0x131de5 0x0)
    0x25823338 : 0x1a4a55 (0x3d24b8 0x1 0xe 0x3d1cdc)
    0x25823448 : 0x19aeb4 (0x25823460 0x1 0xf087203 0x0)
    0x25823508 : 0x6f918b (0x23f05004 0xb 0x0 0x6e8f0a)
    0x25823538 : 0x6f7600 (0x23f05004 0x25823570 0x0 0x1a37c0)
    0x25823818 : 0x6eb81a (0x0 0x600d600d 0x7022 0x25823848)
    0x258238d8 : 0x87bb33 (0x23f19564 0x4d2 0x8a29dc 0x6e766461)
    0x258239c8 : 0x6e6402 (0x23f19000 0x0 0x25823ad2 0x80)
    0x25823a28 : 0x6dd133 (0x4435800 0x0 0x25823ad2 0x80)
    0x25823b58 : 0x6de813 (0x4435800 0x6e1cac 0x25823bfc 0x4)
    0x25823c18 : 0x6c9875 (0x4435800 0x1 0x0 0x25823dd4)
    0x25823c78 : 0x6c306b (0x4435800 0x0 0x0 0x4435800)
    0x25823c98 : 0x38c3e5 (0x4435800 0x3e4c370 0x3e4c370 0x0)
    0x25823ce8 : 0x3b284a (0x4435800 0x3e4c370 0x3e4c370 0x0)
    0x25823d48 : 0x18d4d2 (0x4435800 0x3e4c370 0x0 0x0)
    0x25823db8 : 0x12b4c3 (0x44a7880 0x3f24998 0x25823df8 0x11e042) Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.NVDAResman(5.0.2)@0x6e5000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5b1000
    dependency: com.apple.iokit.IOGraphicsFamily(1.4.7)@0x6bb000
    dependency: com.apple.iokit.IONDRVSupport(1.4.7)@0x6d6000
    com.apple.iokit.IONDRVSupport(1.4.7)@0x6d6000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5b1000
    dependency: com.apple.iokit.IOGraphicsFamily(1.4.7)@0x6bb000
    com.apple.iokit.IOGraphicsFamily(1.4.7)@0x6bb000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5b1000

    Kernel version:
    Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
    *********

    Thanks for reading this far! Hope that you guys out there can offer up some advice. Cheers!
     
  2. Mischmasch thread starter macrumors newbie

    Joined:
    Jul 9, 2007
    #2
    ...this SR MBP is a week 24 build if that is of importance.

    Any information would be appreciated. Cheers!
     
  3. Alloye macrumors 6502a

    Joined:
    Apr 11, 2007
    Location:
    Rocklin, CA
    #3
    Looks like a crash in the NVIDIA drivers. Do your other panic logs contain similar entries after "Kernel loadable modules in backtrace (with dependencies)?"
     
  4. nateDEEZY macrumors 6502a

    Joined:
    Jan 24, 2007
    Location:
    San Francisco, CA
    #4
    Although the OS Hardware test is decent enough, sometimes it's not great in catching bad ram. I can't help decipher your kernal panic log, but I can point you in the direction into getting your memory tested.

    http://guides.macrumors.com/Testing_RAM
     
  5. AndyR macrumors 6502a

    AndyR

    Joined:
    Dec 9, 2005
    Location:
    Auckland, New Zealand
    #5
    There is a bug in the airport drivers which is causing a kernal panic if you use wireless when on battery power. There some 16000+ viewed threads on the Apple support forums about this, everyone experincing the same problem.

    Don't bother getting it replaced, people are reporting all MBP SR having the same problem so its a driver issue which Apple need to get sorted asap!

    Mines doing it to. Works great though if its plugged into the mains, pull the mains though and it will KP in under a minute. Sucks.
     
  6. nateDEEZY macrumors 6502a

    Joined:
    Jan 24, 2007
    Location:
    San Francisco, CA
    #6
    I use the my MBP almost daily while*** on battery and using wireless.. and haven't experienced one KP, so I wouldn't go as far as saying all MBP SR are having that same issue. But in this guys case there is a good chance he may be experiencing that issue.
     
  7. Alloye macrumors 6502a

    Joined:
    Apr 11, 2007
    Location:
    Rocklin, CA
    #7
    The OP indicated no trouble with wireless while on battery. And in this case, the backtrace points to a problem with the video drivers.
     
  8. Alloye macrumors 6502a

    Joined:
    Apr 11, 2007
    Location:
    Rocklin, CA
    #8
    Same here. Not a single KP, and I use wireless at least 2-3 hours per day on battery. Perhaps the bug is only triggered by certain wireless routers.
     
  9. chem macrumors regular

    Joined:
    Jun 9, 2007
    #9
    I'm guessing the OP would have a lot more luck sending that info to Apple's official support (phone, email, genius, anything...) than he would here, but I hope he gets it fixed. :)
     
  10. AndyR macrumors 6502a

    AndyR

    Joined:
    Dec 9, 2005
    Location:
    Auckland, New Zealand
    #10
    I thought it might be routers but have had the same problem on a Netgear, Linksys and Dlink now. Apple were mightly helpful in telling me to purchase a Airport to solve the problem! Yeah right!

    Don't know if its a certain revision then of MBP but a lot of people of the Apple forums are having the issue. Also I emailed Macworld about the problem and got a response saying they are aware of a large number of users reporting the problem so are in the process of contacting Apple about the problem.
     
  11. BlueArctos macrumors member

    Joined:
    Jun 17, 2007
    #11
    Some people have had Kernel Panics due to WPA2 encryption. I'm not sure why, but when they disabled security or changed to WPA1 or WEP, the problem went away. You could try that out. But as others have said, if it is a problem with the Nvidia card, you may need to send it in for repair.
     
  12. AndyR macrumors 6502a

    AndyR

    Joined:
    Dec 9, 2005
    Location:
    Auckland, New Zealand
    #12
    Its WEP at home and WPA at work, crashed on both yet my MacBook works fine on them all. Even tried earlier turning security of on my home one so it was wide open and it still crashed.

    Oh well, when I go away next week I'll be taking my MacBook and leaving this at home.
     
  13. Mischmasch thread starter macrumors newbie

    Joined:
    Jul 9, 2007
    #13
    THANK YOU PEOPLE!

    I appreciate people getting back to me however I should point out again that I have had no kernel panics while connecting to the net wirelessly via the SR MBP's Airport card when using either mains power or battery power.

    Alloye;
    Thanks for your input.

    Yes, all the kernel panics are the same and all include, "Kernel loadable modules in backtrace (with dependencies)."

    I think you are right about it being Nvidia related and I hope it is just a driver issue... being new to Macs I don't have any knowledge about kernel pancs and not sure how to read them but I initially thought it might be related to the video card ram... anyway to run a specific test of that ram?
     
  14. Alloye macrumors 6502a

    Joined:
    Apr 11, 2007
    Location:
    Rocklin, CA
    #14
    Actually, what's important is the list following that line. In your case, com.apple.NVDAResman is at the top of the backtrace. It is followed by other modules that are clearly part of the graphics subsystem. That is why I suggested it might be a problem with the NVIDIA drivers. It could also be a hardware problem in your machine that's causing the drivers to crash. It's hard to tell for sure.
     
  15. Mischmasch thread starter macrumors newbie

    Joined:
    Jul 9, 2007
    #15
    UPDATE

    Well after speaking with Apple Tech Support/Engineers and explaining the checks I had done I was invited to Apple's head office here in Sydney to drop off my current SR MBP and they will replace it with a new "LG" screen computer which I can check before I take home. Very important to me as I will be using this computer for image analysis!

    Was also really impressed by the people I dealt with over the phone. They were all great to deal with and have already sent supporting emails. Look forward to thanking them in person when I go in to check my replacement computer.

    Thanks too for those who offered their advice and suggestions!

    Slightly awestruck ex-PC user! :)
     

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