SSD Disk is full...Trash Empty...but is not

Discussion in 'macOS Sierra (10.12)' started by komatsu, Feb 24, 2017.

  1. komatsu macrumors 6502

    Joined:
    Sep 19, 2010
    #1
    OS 10.12.3

    Daisy Disk says 450GB is in Trash.

    However, Sierra says Trash is empty.

    Disk = SSD 500GB

    As a result, the system is crawling. Any suggestions on how to fix this would be great?
     
  2. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #2
    I had never heard of Daisy Disk. Do you think the issue has anything to do with your use of Daisy Disk? Is DD showing that much trash in your current User Account?

    You should probably empty the Trash via a Terminal command. Search Google for "Mac remove trash terminal" and limit the search for the past year. There should be some good instructions at a reputable site.

    This will only empty the trash for the account in which you are currently logged in.
     
  3. komatsu thread starter macrumors 6502

    Joined:
    Sep 19, 2010
    #3
    Yes, Daisy Disk is reporting 450GB of Trash.

    Meanwhile, Sierra is reporting 0 bytes of Trash.

    Working with Sierra is like working with some version 1.0 Beta OS
     
  4. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #4
    What is the result when running fsck in single-user mode (boot with Command-s)?
    Also, run the mount command after the fsck completes.
     
  5. komatsu thread starter macrumors 6502

    Joined:
    Sep 19, 2010
    #5
    No access to system at the moment.

    If above suggestion does not work, what else could I try?
     
  6. chrfr macrumors 603

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    Jul 11, 2009
    #6
    Do you have more than one user account on the computer?
     
  7. komatsu thread starter macrumors 6502

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    Sep 19, 2010
    #7
    only one user account
     
  8. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #8
    Do you mean that you are not close to the computer to try?
    Or, that the system isn't working well enough to do that? Single-user does not boot to your user, just a command line interface.

    You can also try booting to Safe Boot (hold the shift key as you boot, you will log in to your user, even if it normally goes direct to your finder.) Safe Boot does a bit of cache cleanup, and might help get your drive pared down to a more usable size.
    Or, you can boot to an OS X system on an external drive. You should be able to browse to the internal drive and remove some files/folders that you don't need, but take up space.
     
  9. BrianBaughn macrumors 601

    BrianBaughn

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    Feb 13, 2011
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    Baltimore, Maryland
    #9
    Emptying the trash via terminal didn't work...or you didn't try?
     
  10. komatsu thread starter macrumors 6502

    Joined:
    Sep 19, 2010
    #10
    I think that the root cause of this problem is some phantom Trash folder on the system which badly needs to be flushed out. Daisy Disk is reporting a 450GB Thrash for the only user.
    --- Post Merged, Feb 24, 2017 ---
    I do not have access to the system right now
     
  11. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #11
    Right. Let us know what happens.
     
  12. komatsu thread starter macrumors 6502

    Joined:
    Sep 19, 2010
    #12
    Do you think a Terminal command like below will do the trick?

    sudo rm -rf ~/.Trash/*
     
  13. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #13
    That's the one I've used before. Once you've entered your password be sure to wait for the Terminal prompt to reappear as the progress of the emptying process will not be displayed.
     
  14. komatsu thread starter macrumors 6502

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    Sep 19, 2010
  15. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #15
    Have you deleted a file from an external drive or perhaps from Time Machine on external?
    If yes, try ejecting the drive and see if the Trash is now empty.
     
  16. komatsu thread starter macrumors 6502

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    Sep 19, 2010
    #16
    The user might have!

    Can this cause a "phantom trash" problem?
     
  17. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #17
    Yes, if the external drive is attached and mounted. Would show that there are items in the trash. Those items will disappear from the trash when the drive is ejected. THAT'S why you want to make sure that external drives are ejected, perhaps including net storage volumes. That's the only way that you will see an accurate reading of the amount of files in the trash. (each volume has its own trash.
    Predictably, you can't empty the trash for a volume, unless that volume is mounted.
     
  18. komatsu thread starter macrumors 6502

    Joined:
    Sep 19, 2010
    #18
    Diane, worked like a charm!

    Ejected - rebooted - deleted Trash again. This time all space magically came back to SSD.

    No need to run any Terminal commands.

    Thanks to everyone who contributed - your input was much appreciated.
     

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