SSD Disk is full...Trash Empty...but is not

komatsu

macrumors 6502a
Original poster
Sep 19, 2010
516
40
OS 10.12.3

Daisy Disk says 450GB is in Trash.

However, Sierra says Trash is empty.

Disk = SSD 500GB

As a result, the system is crawling. Any suggestions on how to fix this would be great?
 

BrianBaughn

macrumors 604
Feb 13, 2011
6,912
1,141
Baltimore, Maryland
I had never heard of Daisy Disk. Do you think the issue has anything to do with your use of Daisy Disk? Is DD showing that much trash in your current User Account?

You should probably empty the Trash via a Terminal command. Search Google for "Mac remove trash terminal" and limit the search for the past year. There should be some good instructions at a reputable site.

This will only empty the trash for the account in which you are currently logged in.
 

komatsu

macrumors 6502a
Original poster
Sep 19, 2010
516
40
Yes, Daisy Disk is reporting 450GB of Trash.

Meanwhile, Sierra is reporting 0 bytes of Trash.

Working with Sierra is like working with some version 1.0 Beta OS
 

DeltaMac

macrumors G4
Jul 30, 2003
10,352
2,743
Delaware
What is the result when running fsck in single-user mode (boot with Command-s)?
Also, run the mount command after the fsck completes.
 

komatsu

macrumors 6502a
Original poster
Sep 19, 2010
516
40
What is the result when running fsck in single-user mode (boot with Command-s)?
Also, run the mount command after the fsck completes.
No access to system at the moment.

If above suggestion does not work, what else could I try?
 

chrfr

macrumors G3
Jul 11, 2009
9,721
3,581
Yes, Daisy Disk is reporting 450GB of Trash.

Meanwhile, Sierra is reporting 0 bytes of Trash.

Working with Sierra is like working with some version 1.0 Beta OS
Do you have more than one user account on the computer?
 

DeltaMac

macrumors G4
Jul 30, 2003
10,352
2,743
Delaware
No access to system at the moment.

If above suggestion does not work, what else could I try?
Do you mean that you are not close to the computer to try?
Or, that the system isn't working well enough to do that? Single-user does not boot to your user, just a command line interface.

You can also try booting to Safe Boot (hold the shift key as you boot, you will log in to your user, even if it normally goes direct to your finder.) Safe Boot does a bit of cache cleanup, and might help get your drive pared down to a more usable size.
Or, you can boot to an OS X system on an external drive. You should be able to browse to the internal drive and remove some files/folders that you don't need, but take up space.
 
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komatsu

macrumors 6502a
Original poster
Sep 19, 2010
516
40
Or, you can boot to an OS X system on an external drive. You should be able to browse to the internal drive and remove some files/folders that you don't need, but take up space.
I think that the root cause of this problem is some phantom Trash folder on the system which badly needs to be flushed out. Daisy Disk is reporting a 450GB Thrash for the only user.
[doublepost=1487971286][/doublepost]
Emptying the trash via terminal didn't work...or you didn't try?
I do not have access to the system right now
 

BrianBaughn

macrumors 604
Feb 13, 2011
6,912
1,141
Baltimore, Maryland
I think that the root cause of this problem is some phantom Trash folder on the system which badly needs to be flushed out. Daisy Disk is reporting a 450GB Thrash for the only user.
[doublepost=1487971286][/doublepost]

I do not have access to the system right now
Right. Let us know what happens.
 

komatsu

macrumors 6502a
Original poster
Sep 19, 2010
516
40
Do you think a Terminal command like below will do the trick?

sudo rm -rf ~/.Trash/*
 

dianeoforegon

macrumors 6502a
Apr 26, 2011
907
137
Oregon
Have you deleted a file from an external drive or perhaps from Time Machine on external?
If yes, try ejecting the drive and see if the Trash is now empty.
 
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komatsu

macrumors 6502a
Original poster
Sep 19, 2010
516
40
Have you deleted a file from an external drive or perhaps from Time Machine on external?
If yes, try ejecting the drive and see if the Trash is now empty.
The user might have!

Can this cause a "phantom trash" problem?
 

DeltaMac

macrumors G4
Jul 30, 2003
10,352
2,743
Delaware
Yes, if the external drive is attached and mounted. Would show that there are items in the trash. Those items will disappear from the trash when the drive is ejected. THAT'S why you want to make sure that external drives are ejected, perhaps including net storage volumes. That's the only way that you will see an accurate reading of the amount of files in the trash. (each volume has its own trash.
Predictably, you can't empty the trash for a volume, unless that volume is mounted.
 

komatsu

macrumors 6502a
Original poster
Sep 19, 2010
516
40
Have you deleted a file from an external drive or perhaps from Time Machine on external?
If yes, try ejecting the drive and see if the Trash is now empty.
Diane, worked like a charm!

Ejected - rebooted - deleted Trash again. This time all space magically came back to SSD.

No need to run any Terminal commands.

Thanks to everyone who contributed - your input was much appreciated.
 
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