Until a year ago I was a Mac virgin and did not own a single Apple product. So when it came to buying a new laptop I decided to bite the expensive bullet and was enticed by the Macbook Air. I bought a nearly new one from Ebay (only a year old but not been used) for £1000 - 1.8Ghz, solid state drive etc. I then set about learning all things Mac. Less than a year later I have finally finished paying for it when everything freezes. A forced reboot stops the laptop completely and now it won't even reach the startup page. I phoned the support department who led me through all sorts of key combinations before concluding that my extremely expensive hard drive had died at less than 20 months old. I took it to the apple shop and paid £50 for it to be sent away and the cause of death to be diagnosed and two days later it is confirmed that the solid state drive has indeed packed up. The engineer I spoke to was very helpful and said he hadn't seen this happen before but that he suggested it to be an electrical fault. This is when I asked how much the SDD is to replace and was told (brace yourself).... £845!!!!!!!!! So now what should I do? Less than a year after investing in my first little slice of Apple I am left with something that is capable of being nothing more than a very expensive table coaster.