SSD failure on Macbook Air

Discussion in 'MacBook Air' started by rudeboy888, Aug 20, 2010.

  1. rudeboy888 macrumors newbie

    Joined:
    Aug 20, 2010
    #1
    Until a year ago I was a Mac virgin and did not own a single Apple product. So when it came to buying a new laptop I decided to bite the expensive bullet and was enticed by the Macbook Air. I bought a nearly new one from Ebay (only a year old but not been used) for £1000 - 1.8Ghz, solid state drive etc. I then set about learning all things Mac.

    Less than a year later I have finally finished paying for it when everything freezes. A forced reboot stops the laptop completely and now it won't even reach the startup page. I phoned the support department who led me through all sorts of key combinations before concluding that my extremely expensive hard drive had died at less than 20 months old.

    I took it to the apple shop and paid £50 for it to be sent away and the cause of death to be diagnosed and two days later it is confirmed that the solid state drive has indeed packed up. The engineer I spoke to was very helpful and said he hadn't seen this happen before but that he suggested it to be an electrical fault.

    This is when I asked how much the SDD is to replace and was told (brace yourself).... £845!!!!!!!!!

    So now what should I do? Less than a year after investing in my first little slice of Apple I am left with something that is capable of being nothing more than a very expensive table coaster.
     
  2. MacModMachine macrumors 68020

    MacModMachine

    Joined:
    Apr 3, 2009
    Location:
    Canada
    #2
    go to runcore my friend

    http://www.runcore.com/

    they make ssd's specifically for your air, there way faster then stock and not expensive!


    good luck!
     
  3. OllyW Moderator

    OllyW

    Staff Member

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    Location:
    The Black Country, England
    #3
  4. diminiko macrumors member

    Joined:
    Jun 30, 2010
    Location:
    London
    #4
    I bought a photofast 256gb ssd for much less than that from these guys!

    I agree tho that the runcore suits most peoples needs and is kinder on the wallet. It's a breeze to install too.
     
  5. rudeboy888 thread starter macrumors newbie

    Joined:
    Aug 20, 2010
    #5
    Thanks very much guys - there is hope! But is this a normal thing to happen to an Apple laptop so young? I researched into SSD's before I bought it and had been hoping it would be more reliable?
     
  6. diminiko macrumors member

    Joined:
    Jun 30, 2010
    Location:
    London
    #6
    My experience with them is that they are reliable. However, like any electronic device, failure can occur.

    If you look through the forums regarding runcore ssd you will see that there are some reported problems incl wake from sleep. Overall tho, my sense is that most people don't have probs with it and experience a considerable performance boost. As you are stepping up from the stock ssd your performance boost will be smaller than those upgrading from hdd.

    Hope you have backed up your data!
     
  7. chrono1081 macrumors 604

    chrono1081

    Joined:
    Jan 26, 2008
    Location:
    Isla Nublar
    #7
    Unfortunately with electronics there is no such thing as guaranteed reliability. There are odds that something will last longer then something else and usually SSDs are very good, but hardware failure can happen anytime, to any brand.
     
  8. mangrove macrumors 6502

    Joined:
    Jul 10, 2010
    Location:
    FL, USA
    #8
    Agree-get the Runcore 128GB. Sorry about your problem since I have the original 64SSD myself and it still runs fine. Just wonder if the previous owner did anything to it.
     
  9. codeus macrumors newbie

    Joined:
    Dec 24, 2008
    #9
    In my experience SSDs have a very high failure rate right now, out of around 20 I have installed for various people of various makes, 6 have failed.

    Great when they work, but serious manufacturing problems at present I believe.
     
  10. Drag'nGT macrumors 68000

    Drag'nGT

    Joined:
    Sep 20, 2008
    #10
    How solid (build and reliability) are the Runcore ssds?
     
  11. rudeboy888 thread starter macrumors newbie

    Joined:
    Aug 20, 2010
    #11
    Looking at replacements now, would my drive likely be 1st generation (late 2008) and does this make a difference as to the connection? Thanks
     
  12. TuffLuffJimmy macrumors G3

    TuffLuffJimmy

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    Apr 6, 2007
    Location:
    Portland, OR
  13. J&JPolangin macrumors 68030

    Joined:
    Jul 5, 2008
    Location:
    Thule GL @ the TOW
    #13
    ...the 4200 rpm PATA drives are very slow... I wouldn't...

    OP, what country are you in, if the UK don't you get a longer warranty than one year?

    You might want to look into that before you buy something...
     
  14. rudeboy888 thread starter macrumors newbie

    Joined:
    Aug 20, 2010
    #14
    Apparently it's only a year in the UK unless you've paid an extra £200 for Applecare. At the moment the Runcore is calling, in your experience is the increase in speed really that apparant? I can swallow the fact the drive has to be replaced if I'm gonna benefit from the upgrade.
     
  15. J&JPolangin macrumors 68030

    Joined:
    Jul 5, 2008
    Location:
    Thule GL @ the TOW
    #15
    ...lots of the UK members say your laws get you more than the standard one year warranty... try PM'ing some of the more active UK folks.

    If that falls thru, I'd go with an SSD vise a HDD...
     
  16. kernkraft macrumors 68020

    kernkraft

    Joined:
    Jun 25, 2009
    #16
    Those folks are wrong.
     
  17. cleric macrumors 6502a

    cleric

    Joined:
    Jun 7, 2008
    Location:
    Minneapolis, MN
  18. rudeboy888 thread starter macrumors newbie

    Joined:
    Aug 20, 2010
    #18
    Unfortunately it's not covered under a separate warranty. Just ordered the Runcore drive, had to get it from US as stock seems tight - hopefully that's a sign they're a worthwhile product. Thanks everybody for your advice.
     
  19. chrono1081 macrumors 604

    chrono1081

    Joined:
    Jan 26, 2008
    Location:
    Isla Nublar
    #19
    Wow thats really interesting. Pretty high too.

    I've only installed 2 and know a few people with one. The rest of my information is from here-say.

    Good to know that about the SSDs though.
     
  20. Blondie :) macrumors 6502a

    Blondie :)

    Joined:
    May 12, 2010
    Location:
    Prescott, AZ
    #20
    Anyone else noticing the quality of pretty much everything just taking a straight up nose-dive these days? It's pretty ridiculous in my opinion. When SSD's came out, I thought they were the most reliable hard drive in the world. Maybe there's just some bad material...or something...haha
     
  21. curmudgeon99 macrumors newbie

    Joined:
    Nov 27, 2010
    #21
    Design Flaw: Aluminum bathtub and universal motherboard

    MacBookAir{ :brick => '2 drops water'}


    MacBook Air, 11", 3 weeks old. Two drops coffee on the keyboard => catastrophic system failure and total loss including entire "hard" drive, which consists of flash chips naked on the motherboard, which is located at the bottom of an aluminum bathtub where liquid will naturally collect.

    2 drops => MacBook Air brick.

    The motherboard with the entire hard drive sits naked at the bottom of the aluminum bathtub that is the case. They cannot put a proper shield between the keyboard and the innards because they need it open for cooling, another consequence of the design choice of an aluminum bucket. The MacBook Air is a beautifully designed curiosity that is not fit for real-world use, in my opinion.
     
  22. gdeputy macrumors 6502a

    gdeputy

    Joined:
    Jul 23, 2008
    Location:
    New York
    #22
    OR, don't spill coffee on your macbook??
     
  23. sectime macrumors 6502a

    Joined:
    Jul 29, 2007
    #23
    Two Drops each one a half cup??
    Clumsy/real-world people need Panasonic Toughbooks.
     

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