Starcraft II, 3D error message

Discussion in 'Mac and PC Games' started by kiankiefer, Aug 24, 2010.

  1. kiankiefer macrumors newbie

    Joined:
    Jul 19, 2010
    #1
    I installed Windows 7 on my Boot Camp and installed Starcraft 2, after I click the icon of Starcraft2 it prompt out this error message:

    "The videocard is not accessable because no display drivers are installed, another 3D application has exclusive access or the machine was locked. Please close any 3D applications or games and try starting Starcraft II again. If the problem persists, for more information consult our support website at http://starcraft2.com/support"

    I'm using:
    iMac 3.06GHz, Intel Core 2 Duo
    4GB RAM
    256 MB NVIDIA GeForce 9400

    I think it suit enough to play Starcraft 2 unfortunately the above error message gave me some problem. I tried VMware fusion, Windows 7 play but the game is very slow because the graphics is shared within my iMac memory. Did anyone know how to solve this?
     
  2. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #2
    I have not seen this error before, but it suggests 1 of 3 possible causes:

    1. Boot Camp drivers are not installed
    2. Boot Camp drivers are installed, but out of date
    3. If neither of the first two yields anything, quit stuff running in the background. Likely culprits are media players with visualizers active (iTunes, Sonique, Winamp, etc.).
     
  3. kook macrumors newbie

    Joined:
    Jul 21, 2010
    #3
    Have you tried running it of OSX instead of vm?

    There is a pending issue with 3D drivers incompatible while installing via bootcamp.

    WIN32:VIDEO:1002:8.14.10.716|DRIVER_INCOMPATIBLE|http://us.blizzard.com/support/article/driverupdates
    WIN32:VIDEO:1002:6.14.10.7028|DRIVER_INCOMPATIBLE|http://us.blizzard.com/support/article/driverupdates
    WIN32:VIDEO:1002:8.14.10.716-|DRIVER_OUT_OF_DATE|http://us.blizzard.com/support/article/driverupdates
    WIN32:VIDEO:1002:6.14.10.7028-|DRIVER_OUT_OF_DATE|http://us.blizzard.com/support/article/driverupdates

    Even if bootcamp drivers were installed and updated and the above errors were shown in the logs, last heard was the player had to do a clean reinstall to get it working.
     
  4. alent1234 macrumors 603

    Joined:
    Jun 19, 2009
    #4
    in device manager what is there for the video/graphics?

    did you install the drivers? the Windows DVD's don't come with drivers for most hardware
     
  5. kiankiefer thread starter macrumors newbie

    Joined:
    Jul 19, 2010
    #5

    How to install Boot Camp driver?
     
  6. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #6
    Insert your Mac OS X install disc corresponding to the major version on your Mac (10.5 or 10.6) while booted into Windows. The Boot Camp installer should launch automatically, or you might get a prompt from Windows asking you what you want to do with the disc you just inserted. If you get a prompt, choose to install the Boot Camp software.
     
  7. kiankiefer thread starter macrumors newbie

    Joined:
    Jul 19, 2010
    #7
    I tried insert the Mac OS X installer disc. It prompted out asked me to install DVD/CD sharing and Apple software update. That it. Any more solution?
     
  8. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #8
    That means Boot Camp is installed already, so that's not the cause. It was worth a try, though. I've heard reports of this issue being caused by, of all things, a bug in the GPU drivers Apple ships with the Boot Camp software. If that's what's affecting you, then the fix is simple: Upgrade the driver from ATI's or nVidia's web site, depending on which kind of GPU you have.
     

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