Please bear with me - I am the owner of 2009 i Mac which I purchased second-hand.
It was running the ‘El Capitan’ program.
I recently sold the Mac and tried to reset it for the new owner. I erased my data (not copied as it was on my I phone)
I then got to where I was asked on screen for OS X El Capitan.
This I was told by Apple support was not the original program and I would require
original start-up disc (Snow Leopard 10.6)
This is not available.
I am now at the limbo position
where I can go no further.
Any advice would be appreciated please.
I just want to re set the Mac for the new owner.
It was running the ‘El Capitan’ program.
I recently sold the Mac and tried to reset it for the new owner. I erased my data (not copied as it was on my I phone)
I then got to where I was asked on screen for OS X El Capitan.
This I was told by Apple support was not the original program and I would require
original start-up disc (Snow Leopard 10.6)
This is not available.
I am now at the limbo position
where I can go no further.
Any advice would be appreciated please.
I just want to re set the Mac for the new owner.