start up problem

Discussion in 'Mac Basics and Help' started by newConvert, Jul 29, 2007.

  1. newConvert macrumors regular

    Joined:
    Aug 25, 2006
    #1
    I have a macbook and having some problems on start up. I had my computer turned on (and sleeping) when i went to wake it up it was completley frozen, so i just powered it off. When I turned it back on i would get the folder w/ flashing question mark. I went to the apple sight and they said to use the disk utility off of the installation disk. When i try to use this for some reason it can't see my hard drive...

    I've tried to get to the startup manager (by holding the option key) but I can't get that screen to pop up... it just goes grey, then eventually starts w/ the install disk. I've tried to do all the things on the startup but can't get them to work, not sure if i'm holding down the keys to late/early...

    any tips would be appreciated! I am starting to think it might be the hard drive has crashed..
     
  2. FJ218700 macrumors 68000

    FJ218700

    Joined:
    Mar 8, 2007
    Location:
    Blue Dot, Red State
    #2
  3. newConvert thread starter macrumors regular

    Joined:
    Aug 25, 2006
    #3
    thanks for the link... as far as restart the PRAM by holding the 4 buttons. do push them imediately after you hit the power button, because its hard to time it before the grey screen comes up... doesn't seem to want to work for me.
     
  4. FJ218700 macrumors 68000

    FJ218700

    Joined:
    Mar 8, 2007
    Location:
    Blue Dot, Red State
    #4
    I don't know what Apple says, but for such situations I always already have the keys held before I even hit the power button
     

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