on my managers imac g3, running os9 once started up, it only stays at the "spining" icon (the very first thing that the os brings up). he's tried pulling the plug, and restarting it, tho i know that doesn't help. isn't there a "soft" reset of somesort? or will he have to reinstall? i don't think he's backed up anything either, since thats the machine that holds EVERYTHING. thanks much.