Startup incompatible software message won't go away

Discussion in 'OS X Mavericks (10.9)' started by designer22, Feb 8, 2014.

  1. designer22 macrumors member

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    Minneapolis MN
    #1
    I've been running Mavericks for some time now, and every time I reboot I get the incompatible dialog box telling me that flip4mac is incompatible and has been moved to the folder where such things are relocated to. Fine. I had removed that app and all of its plist files etc. Continue to see that message with every boot.....any idea why, and any way to tell it to stop already?? Thanks in advance...
     
  2. simsaladimbamba

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    located
  3. Weaselboy Moderator

    Weaselboy

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    #3
    Did you also remove the Flip4Mac plugin from the folder below?

    Note this is the main /Library and not the user library folder.

    Code:
    /Library/Internet Plug-Ins
     
  4. designer22 thread starter macrumors member

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    Minneapolis MN
    #4
    Yes, I have done all of these things; searching shows nothing for "flip4" or similar attempt....stumped
     
  5. Hugh macrumors 6502a

    Hugh

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    Erie, PA
    #5
    Have you thought of downloading the updated app/driver?


    Hugh
     
  6. designer22 thread starter macrumors member

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    Jan 8, 2008
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    Minneapolis MN
    #6
    Hugh, I did that yesterday. Downloaded and installed new version. Logged out and back in, same message. Used the uninstaller, logged out and back in, message still there...maybe running DiskWarrior will dislodge this errant message.
     
  7. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #7
    Diskwarrior isn't made to remove software, so no, it won't. Keep digging, you have some vestige of the old version of Flip4Mac in there somewhere.
     
  8. Weaselboy Moderator

    Weaselboy

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    #8
    Try using iFileX to search for flip4mac. Finder searches in Mavs do not seem to be searching all the folders for some reason.
     
  9. kpgh554 macrumors regular

    kpgh554

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    iver england
    #9
    have you looked in sys prefs has an icon in there right click to remove
     
  10. Weaselboy Moderator

    Weaselboy

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    #10
    I think you meant to reply to the OP, but all that does is remove the pref pane... it does not remove the plugin.
     
  11. Nermal Moderator

    Nermal

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    #11
    Just out of interest, do you know what version of Flip4Mac you had installed? I have a very old one (2.4.4.2) and don't get that message.
     
  12. designer22 thread starter macrumors member

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    Jan 8, 2008
    Location:
    Minneapolis MN
    #12
    Not sure what version it was - had been the working version for Snow Leopard.

    Just ran iFileX. It found about 20 files which I deleted. Logged out and back in...sigh, message still there...
     
  13. Weaselboy Moderator

    Weaselboy

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    #13
    Dang... that thing is persistent. :mad:

    I assume you emptied the trash after you deleted everything from iFileX?

    Try this... do a safe mode boot by holding shift when booting and see if it happens. A safe mode boot bypasses all startup/login items and that will help narrow this down.
     
  14. designer22 thread starter macrumors member

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    #14
    Beyond crazy....I'd expect this on Windows, but not Mac ;)

    Did a safe boot, and yes, it's still there....
     
  15. Weaselboy Moderator

    Weaselboy

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    #15
    Hmm... can you take a screenshot (shift-command-4) of it and post it up here?

    I'm wondering if it is just some kind of adware or something of the sort. :confused:
     
  16. designer22 thread starter macrumors member

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    Minneapolis MN
    #16
    Don't think so - it's been there ever since upgrading to Mavericks. I'm thinking it got stuck in believing the app still exists because I deleted the files instead of using the flip4mac uninstaller....although there is no trace of any of the files left on my mac
     
  17. DeltaMac macrumors 604

    DeltaMac

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  18. Weaselboy Moderator

    Weaselboy

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    #18
    Looks like he already tried that.
     

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