Startup problem

Discussion in 'Mac Basics and Help' started by specificus, Mar 12, 2008.

  1. specificus macrumors newbie

    Joined:
    Mar 12, 2008
    #1
    Hi guys,

    I've never seen anything like this before and I couldn't find the description of this problem, so hope someone knows what to do.

    We have a MacPro in the office, and it wasn't used for some time now. Today I was trying to install iWorks '08 on it, and of course the system requested an upgrade, so it installed new Quicktime, but for some reason couldn't install Mac OS X upgrade (I think to 10.4.11), but I restarted it anyway.

    But now I can't start the Mac - all I get is the desktop with grey box with progress bar on it. The bar is at zero, and doesn't move, but I can move the mouse, so it's not frozen.

    I tried to restart it several times - same result. I tried to start it up in safe more (holding Shift key) - same result.

    Can anyone suggest anything?
    I need the Mac quite urgently - need to do a nice presentation for work.
     
  2. mackindergarten macrumors 6502

    Joined:
    Feb 21, 2008
    #2
    Hi,

    please take a look at this pocket guide (scroll down on that page for a normal version).


    Hope this will help.

    /Rupert
     
  3. specificus thread starter macrumors newbie

    Joined:
    Mar 12, 2008
  4. mackindergarten macrumors 6502

    Joined:
    Feb 21, 2008
    #4
    If it hasn't been used for some time, chances are that there is no vital data on it. You could give re-installing Mac OS X a shot.

    /Rupert
     

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