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Static noise

ukbootlegs

ukbootlegs

macrumors 6502
Original poster
Sep 20, 2019
280
142
United Kingdom
my right bud makes a static noise when I turn my head or take a step whilst walking or running.

im on the latest firmware etc. tried cleaning the bud. It’s boiling my noodle.

any thoughts?


thx
 
ukbootlegs said:
my right bud makes a static noise when I turn my head or take a step whilst walking or running.

im on the latest firmware etc. tried cleaning the bud. It’s boiling my noodle.

any thoughts?


thx
Click to expand...
Which Airpods Do you own? When did you purchase them?
 
Apple diagnosed the buds. Both have the fault. But i have to pay £89 per bud to replace them. As I bought them
November 2019 and their program only supports 3 years or less.

i feel conned. I have had the issue for months but didn’t know about a replacement program. And i’m being punished for it
 
ukbootlegs said:
Apple diagnosed the buds. Both have the fault. But i have to pay £89 per bud to replace them. As I bought them
November 2019 and their program only supports 3 years or less.

i feel conned. I have had the issue for months but didn’t know about a replacement program. And i’m being punished for it
Click to expand...
I’m pretty much in the same boat. Used them a couple times within the first year I got them and then put them to the side until 2 months ago and am hearing a chirp/static and sometimes while on the phone people say there’s wind noise.

Think if we argue with apple they’d resolve the issue free of charge ?
 
Anon7383 said:
I’m pretty much in the same boat. Used them a couple times within the first year I got them and then put them to the side until 2 months ago and am hearing a chirp/static and sometimes while on the phone people say there’s wind noise.

Think if we argue with apple they’d resolve the issue free of charge ?
Click to expand...
No 😖
 
Same thing happened to my right one (see rattlegate thread) outside the 3-year period and I felt used and abused, lol. I later read that I can still use them with ANC off. And to be fair, three years is a good run for wireless headphones for me*, but in the end I’m sort of glad it happened or else I’d have never tried Beats Fit Pro which I like a lot more for workouts.

*I don’t want to remember how many pairs of workout headphones I‘ve gone through since my first iPod in 2005.
 
Last edited:
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Anon7383 said:
I’m pretty much in the same boat. Used them a couple times within the first year I got them and then put them to the side until 2 months ago and am hearing a chirp/static and sometimes while on the phone people say there’s wind noise.

Think if we argue with apple they’d resolve the issue free of charge ?
Click to expand...
I’m going to try this route https://www.apple.com/uk/legal/statutory-warranty/uk/
 
FreakinEurekan said:
Keep in mind UK CL means that the SELLER (not manufacturer) is responsible. So if you bought them at Apple Retail Store or online from apple.com, go for it. If you bought them anywhere else - that’s who you have to talk to.
Click to expand...
After speaking to two people at apple, getting a copy of my receipt from the Apple Store I bought them at, they capitulated and they are sending me a box to return my, headphones to be replaced or refurbished
 
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FreakinEurekan said:
Keep in mind UK CL means that the SELLER (not manufacturer) is responsible. So if you bought them at Apple Retail Store or online from apple.com, go for it. If you bought them anywhere else - that’s who you have to talk to.
Click to expand...
Got the repair/replacement back today. Great service considering I only posted them two days ago
 
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