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Jobs is not always right

Steve replied to an e-mail I sent him a couple of years ago concerning the removal of Firewire ports on some Macs. I suggested on those Macs Apple implement a USB Target Disk Mode to replace Firewire Target Disk Mode.

He wrote "You can use Remote Desktop to do the same thing." I did not bother replying saying "That's not right"; it was obvious he was in over his head. He never was the technical guy; he left that to Woz in the early days and leaves it to others today. Except in the occasional misguided e-mail. Oh well! :)
 
Did anyone verify the authenticity of that email?

I ask, because typically people email him at steve@apple, not sjobs@apple. Do we even know if sjobs@apple is an actual address that goes to him?
 
New problem with the iPhone 4! http://gizmodo.com/5572624/the-latest-iphone-4-problem-some-have-swapped-volume-buttons

Ahaha, now I'm not even pissed I'm just laughing at how stupid is the situation as well as the fanboy apologists...

I find these days that there's far more accusations of fanboism than there is actual fanboism. If it bothers you enough, Apple will replace your phone. If you don't, then don't worry about it - it's not like the buttons don't work, and it's not like you are going to forget which button does what.

First it's the yellow splotches - but it turns out they go away by themselves.
Then it's the signal problem - still being played out. Too early to call that one.
But the volume buttons reversed? Who freakin' cares?

Yeah, the iPhone is not perfect - nobody claimed it was. Do you forget what absolute garbage smartphones were before the iPhone? Have some perspective here.
 
What's the big hold up on wireless syncing? The Apple TV does a pretty good job of it - I have two in my house syncing to my Mac. The use cases don't seem all that different.

Well, if you've sat through an iOS 4 upgrade on a 3G, then you would probably say the incredibly slow speed of backups are the holdup. This is one theory, anyway.

The AppleTV is plugged into a power source. A wirelessly synchronizing iPhone is not. I'm guessing Apple wants to improve the sync time before offering it. I know I wouldn't want my iPhone's battery to die in the middle of a sync.
 
C'mon! I love the ease and build of Apple products, but at least ADMIT for all their "first", there's an equal or greater number of:

[Steve, sent from his iPhone 4 (just don't hold it that way!)]: "Some day."

How about a smartphone that normal people actually wanted to buy and use? The general public weren't exactly lining up to buy Treos and Windows phones.

The point is not which technologies Apple made first; the point is which technologies Apple implemented correctly. *cough* power-efficient multitasking *cough*
 
As far as most people goes, yes the new way of getting to Hold is effectively a secret, and it will remain so to them unless told about it... or they accidentally figure it out.

That's because very few owners ever read the manual. And why should they? The whole point of the iPhone is that it supposedly doesn't need a manual; that there are supposedly no hidden menus or actions.

For everyone complaining that there shouldn't be hidden menus or actions, there is someone else complaining that there are not enough features. It's a balancing act - Apple decided that FaceTime should be more front and center than Hold. The least used features should not take center stage - that is good UI design.

I disagree that people should not have to read the manual - as there simply isn't enough room to put every feature front and center (and if there was, that would make the device confusing to use - nobody wants a screen packed full of buttons) - the manual is the place to look up seldom used features.
 
I disagree that people should not have to read the manual - as there simply isn't enough room to put every feature front and center (and if there was, that would make the device confusing to use - nobody wants a screen packed full of buttons) - the manual is the place to look up seldom used features.

I'd normally agree, except that in this case the feature was front and center for years. Then suddenly it disappears, probably because they couldn't figure out a good visual arrangement with an extra button.

Good UI design means not pulling the rug out from under people. *

For instance, with 4.0's new apps strip. For every person we see on a forum asking where their double-click Favorites went (and getting an answer), I betcha there are hundreds who don't go to a forum and just give up using that feature.

Regards.

* Although yeah, if it's rarely used, it might not be missed too much :)
 
I love people who share these responses and block out their own e-mail and leave Steve's visible. If your gonna write Steve, and you get a response, and want to share it with the planet, why don't you share your e-mail address? I would.
You probably love reading about "Vi@gra O f f e r s!", too.
 
I'd normally agree, except that in this case the feature was front and center for years. Then suddenly it disappears, probably because they couldn't figure out a good visual arrangement with an extra button.

Good UI design means not pulling the rug out from under people.

For instance, with 4.0's new apps strip. For every person we see on a forum asking where their double-click Favorites went (and getting an answer), I betcha there are hundreds who don't go to a forum and just give up using that feature.

Regards.

This. I knew because I looked it up, but my wife didn't and she is really bummed... I kinda hope they add it back in for 4.1.
 
This. I knew because I looked it up, but my wife didn't and she is really bummed... I kinda hope they add it back in for 4.1.

I thought double-click and hold would do favorites? However, the 4.0 manual says:

View the most recently used applications (iPhone 3GS or later): Double-click the Home button.
...
Note: On iPhone 3G, double-clicking the Home button performs the action specified by the Home Button setting.

And some people talk about Android fragmentation. Just look at iOS UI fragmentation. Of all things, you would expect the Home button to act the same. They really need some spare buttons on this phone, instead of overloading the Home button with Morse code :)

Btw, here's a cool thing in the manual:

Lock the iPhone screen in portrait orientation (iPhone 3GS or later): Double-click the Home button, flick the bottom of the screen from left-to-right, then tap (little icon). The portrait orientation lock icon appears in the status bar when the screen orientation is locked.
 
I thought double-click and hold would do favorites? However, the 4.0 manual says:



And some people talk about Android fragmentation. Just look at iOS UI fragmentation. Of all things, you would expect the Home button to act the same. They really need some spare buttons on this phone, instead of overloading the Home button with Morse code :)

Btw, here's a cool thing in the manual:

Yeah, too bad it only lock in portrait.
 
I guess Jobs has a point -- for all practical purposes, mute does the same thing hold does from the iPhone users perspective. How often do you put a call on hold just so you can silence the -other- end of the call?

Now, what I'd really like to see is music on hold :). The music is right there, should be trivial to implement. Probably violates some kind of music license, but I don't really care...

You poor americans :)

Pressing "Hold" here in Norway, puts the caller on "Hold" :) and TELLS the caller "You are now on hold, please wait" in both english and norwegian, all to some nice background music.

"Muting" the caller is good for mother-in-law calling, and you don't want her to know that you are talking to someone else while listening to her blablabla :)
 
I think the better explanation of hold isn't silencing the other side; you're essentially just muting yourself and putting the receiver down, so then you can't hear the other side.

I love people who share these responses and block out their own e-mail and leave Steve's visible. If your gonna write Steve, and you get a response, and want to share it with the planet, why don't you share your e-mail address? I would.

Because we want to minimize the amount of spam we get and showing our address to the work is certainly not going to help

In a way, it's like posting your SSN in the wild. You're just asking for it. (well not that crazy, but still).

Gizmodo and anyone who reads Gizmodo has zero credibility.

It rather helps to strengthen your opinion with facts or whatnot, rather than making blanket statements with an attitude. The latter may affect your own credibility. ;)
 
I'm increasingly getting the impression that Steve doesn’t actually do anything in Apple anymore. Just sits in a empty room, save for a Corb armchair, thumbing through his emails on an iPad, sniping at whichever ones catch his attention.

LOL I can see that. Fortunately he won't be around much longer.
 
"Hold" is a network feature in which your phone releases the call and is free to make another call.

"Mute" is a handset feature and simply disconnects the microphone so the other party doesn't hear you.

The fact that Jobs doesn't know the difference worries me.

and the fact that he knows that most people dont care about the difference is one reason he is so much more wealthy and successful then all of us.

There is an art to stripping things down to their essentials and focusing only on those things that are really important. Steve is a master of that art.
 
I'm increasingly getting the impression that Steve doesn’t actually do anything in Apple anymore. Just sits in a empty room, save for a Corb armchair, thumbing through his emails on an iPad, sniping at whichever ones catch his attention.

LOL I can see that. Fortunately he won't be around much longer.
 


With the release of iPhone 4, Apple CEO Steve Jobs has fired up his email account again and is responding to a number of customer emails. First it was his description of the signal strength concerns as a non issue. And in another pair of publicized responses, Jobs has briefly addressed both future wireless syncing of iOS devices and the replacement of the iPhone's on-screen "hold" button available during calls with a button for activating the new FaceTime video calling feature.

Mashable first reported on the Wi-Fi phone syncing topic earlier this week amidst the excitement of the iPhone 4 launch, noting that Jobs replied "Yep, someday," to a question from a customer about possible future wireless syncing of his iPhone to his Mac. Jobs offered no timeframe for a launch of the feature.


101222-jobs_wifi_syncing.jpg


Earlier this year, one developer created his own Wi-Fi syncing solution and hoped that Apple would distribute it through the App Store, but the company rejected the application last month. It is now available for jailbroken devices connecting to both Mac and Windows computers at a price of $9.99.

The second issue comes to our attention via TechCrunch, which points to a LiveJournal posting from a user who asked about the removal of the "hold" button from the iPhone's on-screen calling screen to make room for a new button for initiating FaceTime video calls. Jobs' response: "Hold doesn’t do anything more than Mute."


100840-iphone_mute_hold.jpg

Table from Page 50 of iPhone OS 3.1 User Guide (PDF link)

Interestingly, Jobs was neither entirely correct nor thorough in his answer. As noted in Apple's own user guide for devices running iPhone OS 3.1, the "mute" functionality silences the user's own voice in the conversation while continuing to allow them to hear the party on the other end of the line. The "hold" functionality silences both ends of the conversation.

Fortunately for users looking to make use of the hold functionality that seemed to have disappeared, a commenter on the TechCrunch piece notes that simply holding down the "mute" button for a few seconds will activate the "hold" functionality.

Article Link: Steve Jobs on Future Wireless iPhone Syncing, Replacement of 'Hold' Button With FaceTime

What's the big hold up on wireless syncing? The Apple TV does a pretty good job of it - I have two in my house syncing to my Mac. The use cases don't seem all that different.

Is there a big technical challenge as to why iPhone/iPad/iPod Touch aren't doing it already?

I agree, I would really like wireless syncing.
 
can we rename macrumors now?

I'm thinking Page 3... with Page 2 highlighting important pieces of information.

I mean, it's not news anymore. There are no stories of any products in the pipeline... not even products that are expected.

There's some gloom and doom story that Apple may implement IOS rather than Mac OS X in the future. We may all have barcodes on our wrists, too, but I must have missed that story. Anyway, this is a good thing because it would be easy to implement a touch-screen laptop.... of course those content with IOS can by an iPad right now... not 5 or 10 years down the road. Those who aren't content with IOS - the crazy ones... the misfits... the rebels... the trouble-makers - don't want a touch screen laptop that uses it. Why can't OS X use the IOS touchscreen driver? Isn't IOS just a Tiger Kernel running something like simple finder?

Anyway, what's this story now? Another Apple product bashing story... the same product... over and over and over and over. It's far beyond Apple related issues that other products are less prone to. There's no hold button? Really? Not even... there is a hold button, disable the feature that everyone is complaining took the spot of the hold button and the hold button is there. Am I getting this right? And if you want the new feature, then you have to use the mute button instead... SO THERE'S 2 HOLD BUTTONS? And this is front page news.

What else is front page news?

Glass and Plastic scratch.

ATT has poor wireless performance.

Iphone's new camera is better than the old one.

There are long lines for new Apple entertainment products... Mind you not as long as Sony's for the PS3... let alone other entertainment device manufactures' products.

iPhone's are in short supply and have sold many units... not, again, compared to PS3s or Xboxen, or anywhere near Wiis sales and shortages (I should have prefaced that with iPhone is a toy that happens to be a phone, but I don't think anyone contests that).

Non-iPhones have poor signals on ATT's network.

Apple products may contain one or two off color pixels, even when SJ says they're beautiful.

Again, people Stand in lines for iPhones.

New Software comes out for iPhone (Advertisement?)

Apple has a manual for it's products. Really? Where's the story about Apple providing a manual for the macbook? The Macbook pro?

There's a flawed poll out that seems to represent people's problems around the world are less important that people's problems in America, because they buy less American products. Also noted seems to be the fact that more people don't own iPhone's than do. It's meant to convey the opinion of the poll's creator: that wireless drops are only a problem in the USA, but hopefully most people see through that and actually read poll data (remember that class in high school?).
 
Does the hold button only disappear and show the Facetime button when you meet the requirements to make a facetime call?

Because my hold button is still there, I assumed when I was talking to another iPhone 4 both on Wi-Fi it would change.

If you restored a backup from an older iPhone to your iPhone 4 then Facetime will be turned disabled. You need to go into Settings->Phone and turn Facetime on.
 
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