I'm guessing because it's not a cool store, and they are shallow.
Surprisingly vain, in fact.
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Steve Jobs: T.J. Maxx Not an Authorized iPad Retailer
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I'm guessing because it's not a cool store, and they are shallow.
Surprisingly vain, in fact.
Apple dont check receipts, they check serial numbers. So long as its within the standard warranty period, or there is a flag to say that its covered by extended Apple Care, its covered. They dont care who you got it from.
Its also law. They are legally not allowed to refuse a manufacturers warranty based on which shop you bought it from (At least in the UK - it would be mind numbingly idiotic of any government to allow them to refuse it).
Hmm, Well If I want to try out an item and then resell it later I ask the retailer for a gift receipt which doesn't list a name, but just a price & Date of Purchase. Then when I sell it I just include the gift receipt to the buyer and the warranty is good for them also.
In the UK, you are contracted to the retailer you bought it from. They are responsible for the product for six years. We have good laws in place to protect the consumer. I find it hard to understand why people never use their rights under laws such as the Sales of Goods Act.
A warranty is an insurance policy. Apple Care in the UK is not a policy from Apple, but a third party insurance company that they are contracted with. Can't remember the name of the company.
Apple are pretty good at repairing out of guarantee/Apple Care products, even when these times have lapsed. Had a power supply and logic board in my 4 year old iMac replaced for free. Sales of Goods Act is your best friend.
It is a business model, dummy!
You need to ask yourselves a questions: How these stores operating? and Why products end up there?
Apparently, some authorized retailers overstock iPads or could not move projected volume, so they dumped some unsold inventory to Marshalls and TJMax, just to get some cash back, quick.
Overstocked with iPads??? Not a good news for Steve.
What is the issue here? iPads are sold in Walmart and Target and nobody complains.
You need to ask yourselves a questions: How these stores operating? and Why products end up there?
Apparently, some authorized retailers overstock iPads or could not move projected volume, so they dumped some unsold inventory to Marshalls and TJMax, just to get some cash back, quick.
Overstocked with iPads??? Not a good news for Steve.
What is the issue here? iPads are sold in Walmart and Target and nobody complains.
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Completely false. You most certainly have the right to sell your iPad on craigslist, thanks to the first sale doctrine.
I wonder if Costco was starting to get a few iPads from Apple when they decided that Apple wasn't playing fair, and just sold them at cost to Marshall's.
Well Duh....
I would guess a little of both.
Who WOULDN"T want to talk to Steve Jobs. My only problem is I wouldn't know what to say.
I think the biggest issue with it comes from the actual Apple authorized retailers. For instance, in my line of work (golf course management), I purchase golf equipment directly from the manufacturers (Callaway Golf, Nike, Titleist, etc). To be able to do that, I HAVE to agree to a minimum advertised pricing (MAP) policy, or I can't buy directly from them nor be listed as a retailer of that company's products (any retailer buying from directly from the manufacturer has to abide by this). If I then saw a major retailer (a competitor) advertising products that I sell for significantly lower than I am allowed to (knowing that all official retailers are supposed to be bound by this agreement to even sell the products as an "authorized retailer"), then I'm going to be pretty upset as to why I have to abide by it to get my goods, when either they (the competitor discounting said merchandise) aren't, or either they are getting a cheaper price (allowing them to sell for a lower price than me, yet still keep similar profit margins). And if they are in violation of this MAP policy, I'm going to damn sure be wondering why the manufacturer (in the iPad case...Apple), isn't going after them (telling them to stop, if they are an authorized retailer), or pulling their account. In the golf business, the manufacturers go hard after companies that violate this MAP policy.
This is not at all strange to anyone who knows the basic business model of TJ Maxx. They buy odd overstock lots of goods, mostly clothes, so they can sell them at a deep discount.
With the rollout of the iPad to numerous new retailers, there were, by extension, numerous opportunities for someone to get overstock. Perhaps Verizon mis-estimated the popularity of the iPad bundled with the My-Fi. Perhaps Target guessed that people would prefer the 16 GB version when in fact the 32 and 64 were more popular. Perhaps someone simply needed to reduce orders to solve a cash flow problem.
In any case, once this happened, TJ Maxx did what they exist to do - stepped in and offered to buy the overstock at a discount so they could sell up. There's no controversy or mystery here - it's just that TJ Maxx managed to land a particularly good lot of stock.
(To clarify, I suspect that whatever retailer sold their stock to TJ Maxx did so at a loss. Did this violate their agreement with Apple? I'd be surprised if it did - there's surely a clause in most of the MAP contracts to deal with clearance/closeout pricing. Indeed, Amazon routinely undersells MAP - the only rule is they can't advertise those prices, so they require you to put the item in the cart to view the price. I assume that whatever retailer sold off their stock did not advertise, and instead contacted TJ Maxx, who I imagine they're used to doing business with, and came to an agreement to liquidate inventory.)
With the rollout of the iPad to numerous new retailers, there were, by extension, numerous opportunities for someone to get overstock. Perhaps Verizon mis-estimated the popularity of the iPad bundled with the My-Fi. Perhaps Target guessed that people would prefer the 16 GB version when in fact the 32 and 64 were more popular. Perhaps someone simply needed to reduce orders to solve a cash flow problem.
In any case, once this happened, TJ Maxx did what they exist to do - stepped in and offered to buy the overstock at a discount so they could sell up. There's no controversy or mystery here - it's just that TJ Maxx managed to land a particularly good lot of stock.
(To clarify, I suspect that whatever retailer sold their stock to TJ Maxx did so at a loss. Did this violate their agreement with Apple? I'd be surprised if it did - there's surely a clause in most of the MAP contracts to deal with clearance/closeout pricing. Indeed, Amazon routinely undersells MAP - the only rule is they can't advertise those prices, so they require you to put the item in the cart to view the price. I assume that whatever retailer sold off their stock did not advertise, and instead contacted TJ Maxx, who I imagine they're used to doing business with, and came to an agreement to liquidate inventory.)
This is indeed what Apple's warranty document says. However, that clause might not be enforceable/legal in some jurisdictions.
In practice, Apple have always honored their warranty regardless of whether you're the original owner.
Steve please! Forget about it! If they bought them they can sell them! If someone bought them from a bunch of scumbags inside a stolen truck, they can sell them! So let tjmaxx and marshall alone you greedy son of a beach!
I agree with everything said here, except, I don't think it was big chain store with a continuing relationship with Apple. A company that wants to continue being an Apple Authorized Reseller wouldn't risk being cut off just to unload some overstocked iPads.
I'll bet it came from a bankrupt small or medium sized chain of stores. Perhaps a chain that only carried Apple stuff as a side line. In anycase, somebody who doesn't care if they p*ss off Apple, and get black-balled.
Tj Maxx Email
Actually i just wrote him the email because i was killing some time at work and i was curious of what the response would be. They are all sold out anyway.... its not like steve can make you return them. I'm also pretty sure Apple knew about it long before i sent the email.
Actually i just wrote him the email because i was killing some time at work and i was curious of what the response would be. They are all sold out anyway.... its not like steve can make you return them. I'm also pretty sure Apple knew about it long before i sent the email.
my sentiments exactly. why rain on other people's parade? elitist complex, much?
Not at all, companies sell things at a loss very often this time of year to get people in the door. It's called a loss leader.
Well, they are $100 cheaper...
Won't matter - people will be dumping these in Feb. when the new ones arrive...
I read that the iPads might have been purchased from Costco after the fallout between them and Apple.
http://www.macnn.com/articles/10/11/19/calls.source.of.ipads.into.question/
http://www.macnn.com/articles/10/11/19/calls.source.of.ipads.into.question/