Steve suprises SOHO Apple Store

Applespider

macrumors G4
Appearing 'unannounced' really is the best way to find out how your stores look. On 'planned' visits, you just get the smell of fresh paint and floor cleaner. This way you see the store as your customers do.

I wonder if Apple do 'mystery shopping' to find out how well their staff welcome/approach/help customers.
 
Comment

ravenvii

macrumors 604
Mar 17, 2004
7,584
490
Melenkurion Skyweir
daveway00 said:
I'm sure they do since the employees do now get a commission. I found the comment about 1st gen products very disturbing.
Among Mac fans, the reputation of rev. A Apple products are famous. From the overheating, feet-dropping and warping PowerBook 12" to the noisy fan and midplane problems in the iMac G5. Given there's problems in rev. B and C and etc, but they most frequently arise in rev. A products.

Now... can anyone explain to me just why did I break my personal rule and bought a Mac mini? :D
 
Comment

iGary

Guest
May 26, 2004
19,583
2
Randy's House
That's neat.

I used to work for Marriott and JW Marriott came into our hotel one day...

Nothing special once you actually meet them.
 
Comment

PlaceofDis

macrumors Core
Jan 6, 2004
19,239
4
Applespider said:
Appearing 'unannounced' really is the best way to find out how your stores look. On 'planned' visits, you just get the smell of fresh paint and floor cleaner. This way you see the store as your customers do.

I wonder if Apple do 'mystery shopping' to find out how well their staff welcome/approach/help customers.
exactly, especially a huge store like the SOHO one, i know my company does secret shops, and its hard to get a 100% score on them, but my store has been trying, so we shall see how things go at least.

i doubt i would recognize if the CEO of my company came in though, i dont think i even know who he is, our old CEO just left, so we shall see what happens, eh i dont think i will be working there much longer anyways, im ranting, sorry

would have been interesting to see everyones reactions firsthand though
 
Comment

killuminati

macrumors 68020
Dec 6, 2004
2,405
0
Lucky customers. Imagine going into an apple store one day and getting to meet steve. :rolleyes:
 
Comment

mac-er

macrumors 65816
Apr 9, 2003
1,454
0
killuminati said:
Lucky customers. Imagine going into an apple store one day and getting to meet steve. :rolleyes:
I wonder if he used his reality distortion field on any of the customers? :rolleyes:

Maybe he used his "clicker" in the theater. :rolleyes:

Could you imagine being a customer in there, and Steve trying to sell you a new Powerbook? :)
 
Comment

AmigoMac

macrumors 68020
Aug 5, 2003
2,064
0
l'Allemagne
mac-er said:
Could you imagine being a customer in there, and Steve trying to sell you a new Powerbook? :)
:D , The customer would get 1 powerbook, 1 iMac, Airport extreme, A. Express, iWork, FCE, iSight (of course), .Mac and the *first HD camcorder* from sony .... :D
 
Comment

Santaduck

macrumors 6502a
Oct 21, 2003
627
0
Honolulu
Maybe he lost a bet and had to work a stint in the genius bar.



Sigh, I was expecting a longer article, but thanks for the submission that was fun nonetheless.
 
Comment

rueyeet

macrumors 65816
Jun 10, 2003
1,070
0
MD
Raven VII said:
Now... can anyone explain to me just why did I break my personal rule and bought a Mac mini? :D
I think they found a way to embed the RDF into the plastic--and in such a way that mere mention of the product is enough to activate the effect. :D

I'm fighting off the mini temptation myself, actually. It's just so....[SIZE=-2]tiny![/SIZE]
 
Comment

agreenster

macrumors 68000
Dec 6, 2001
1,892
2
Walt Disney Animation Studios
I swear to GOD I saw Steve Jobs on BART one day. (BART=Bay Area Rapid Transport, ie: subway/train)

It was a guy who looked just like Steve, except he had long hair and a beard and ratty clothes. I suspect it was SJ in cognito, doing some research/watching how people behave with their iPods/computers on BART. He wasnt reading or doing anything--just watching people. Interesting...
 
Comment

wdlove

macrumors P6
Oct 20, 2002
16,568
0
mac-er said:
Anyone here work at the SOHO store that can give us details?
Chances are no one will admit to working there, for fear of retaliation. It's all a matter of being in the wright place at the wright time. I treasure the times that i've met someone famous.

"I only found out he was here because the managers told us to smile more."
This brought a big smile to my face. :D
 
Comment
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.