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Sticky Retina MBP Keys After Spill

ForeverG5

ForeverG5

macrumors newbie
Original poster
Jul 15, 2011
17
0
New Jersey
Hi everyone! I know there have been threads on this in the past but I felt my situation was a little unique and specific so maybe I should start my own. I bought a 13" Retina MacBook Pro a week and a half ago and as ridiculous as it sounds, I spilled some Twisted Tea on it. I have an iSkin keyboard cover so that caught most of it. It definitely could have been worse.

After cleaning up the spill, I noticed that the only keys that were effected were really the space bar, the CMD keys and the letter C key. I took it to the Genius Bar today. The Genius opened up my laptop and did not see any liquid damage so he said I would qualify for it to be shipped out to the repair center under my 1 year Apple warranty. He did say though that if I shipped it out, it would be about 3-5 days and if they find liquid in the actual keyboard when going to replace it, that will void my warranty and I will have to pay $655 to replace it. I do not want to do that. I'm debating if it is even worth sending out and being without a computer for 3-5 days for them to only turn around and say they can't replace it for free. I know they are going to find liquid otherwise the keys wouldn't be sticking, ya know?

So, I did some research. I found online that you can remove the keys yourself and clean them individually with a Q-tip or something. I'm not sure I feel comfortable doing that. It makes me anxious. Does anyone know of a cheaper repair company that would be authorized to fix this for me maybe? I'm desperate.

Thank you guys!
 
dlimes13 said:
If it's less than 2 weeks old, why not try to return it or exchange it from where you bought it? They probably wouldn't notice the liquid damage.
Click to expand...

I got a better idea. Bring yours in, box and all, but keep it conspicuous in a shopping bag. Tell the staff at Apple Store that you want a 13" rMBP (fully decked to the max) and when brings it out, have your friend (yes, bring a friend) distract him while you do a quick switcheroo. Then tell the guy you left you CC at home and will be back later.
 
I'd like to do this in an honest way. And I also would like to avoid exchanging it because I have already loaded all my data and set up this machine.
 
Gf9F1BL.jpg


How hard is this to remember?
 
mykem said:
I got a better idea. Bring yours in, box and all, but keep it conspicuous in a shopping bag. Tell the staff at Apple Store that you want a 13" rMBP (fully decked to the max) and when brings it out, have your friend (yes, bring a friend) distract him while you do a quick switcheroo. Then tell the guy you left you CC at home and will be back later.
Click to expand...

lol

Or perhaps get a group of mates together, buy some black Honda Civics and fit them with green under-chasis neons. Then find out when the lorry load of Apple products leaves a nearby port... :D
 
Damn. So if you send it in and pay the 600+ to get it repaired, they would still void the warranty?
 
Not sure how much you'll want to do this to your computer, but I recently spilt iced tea on one of my Apple wireless keyboards. I sprayed some window cleaner directly onto the left shift key in my case, and used a can of compressed air to remove the window cleaner. The key works fine now.
 
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