Stiffened hinge on Macbook Aluminum

Discussion in 'MacBook' started by dfuzzion, Apr 13, 2009.

  1. dfuzzion macrumors newbie

    Joined:
    Apr 13, 2009
    #1
    this was sent by someone in other forum as i have similar problem... =

    ==========================================
    ".. I got my Unibody MacBook the first day they were available, and since late December, the hinge has gotten stiffer and stiffer, making a cracking noise when I move it after it stays in one position for a few seconds.

    I took it to the Genius Bar (covered under AppleCare) but the people there wouldn't do anything about it, saying it's within normal spec and classifying it as a "user perception issue." (The slightly condescending sound of that phrase is for another post.)

    Has anyone attempted to lubricate the hinge in their laptop themselves? I removed all of the bottom paneling and looked at the hinge, but didn't see how to separate it from the case easily. Would it be a bad idea to try to squirt a little silicone lubricant into the hinge to see if that helps the issue? Is there another trick I could try.

    My mom has a Unibody Pro with a hinge that glides nice and smoothly and it's annoying mine is no longer working properly like this. Any advice is appreciated...."

    ===========================================

    what am i supposed to do? .. has anyone succeed doing this ? or has overcome this stiffened hinge problem somehow coz it makes me really annoyed.. such a pricey thing supposed not to have this kind of cheapo problem.. :((

    any solution would be much appreciated..

    thanks in advance guys..
     
  2. darngooddesign macrumors G3

    Joined:
    Jul 4, 2007
    Location:
    Atlanta, GA
    #2
    People give up too easily.

    Make the genius go with you to the other MBs and make him compare them. Then start involving the people milling around in a loud manner. The longer you do this the more likely the manager will try to hush the issue up and get it repaired.
     
  3. Darkroom Guest

    Darkroom

    Joined:
    Dec 15, 2006
    Location:
    Montréal, Canada
    #3
    seriously. you paid way too much money for this problem to be labeled "within spec" by some douchey apple store employee. it's not within spec. go back or call apple care and get them to set up an appointment.
     
  4. Jeffrosproto macrumors 6502

    Joined:
    Jun 10, 2008
    #4
    Take a friend to the Apple Store. If the first genius doesn't work, send the friend in to another genius (whether or not you take this advice seriously, is up to you) ;-)
     
  5. lopezlist macrumors newbie

    Joined:
    May 4, 2009
    #5
    Same Problem

    I have the same problem with my MacBook. It's ridiculous that they wont help you. I agree with the guy that said you should go compare the MacBooks. I want to take mine in too and see what they say. Mine makes the same cracking noise.
     
  6. HONDAxACURA macrumors regular

    Joined:
    Sep 6, 2008
    Location:
    California
    #6
    Wow didn't know people have the same problem. But yes, I do have the cracking sound also.
     
  7. Craiger macrumors 6502a

    Craiger

    Joined:
    Jul 11, 2007
    #7
    I have the same problem too. I got mine on release day and it's been doing it for a couple months now.. It sounds TERRIBLE.
     
  8. firstapple macrumors 6502a

    firstapple

    Joined:
    Sep 25, 2007
    #8
    Huh... Mine seems to be completely opposite. Mine opens/shuts too easily, and I would actually prefer mine to be stiffer (but without the cracking of course)...
     
  9. PolySciSurfer macrumors 6502

    Joined:
    Jan 9, 2009
    Location:
    California
    #9
    Is there any kind of a visible screw? You guys could losen or tighten depending on the issue? If not, I would definitely complain until u get it to be the way u want it.
     
  10. macintosh.apple macrumors 6502

    Joined:
    May 26, 2008
    #10
    mine has the exact same problem, I thought it was just me:confused:
     
  11. Jognt macrumors newbie

    Joined:
    May 5, 2009
    #11
    I have a black macbook, the model from before they got the Intel X3100 GPU.

    I've been to an apple store here for the same problem, but as you, i got sent away with the message that it was 'in spec'...

    Mine was out of warranty, if yours is still in warranty, i'd go back and tell that 'genius' to get his boss/manager.

    as long as you stay there, they cant ignore you :p
     
  12. brop52 macrumors 68000

    brop52

    Joined:
    Feb 26, 2007
    Location:
    Michigan
    #12
    I've had mine since november. It has gotten considerably stiffer in the last couple months. It hasn't bugged me enough to get it checked though.
     
  13. likemyorbs macrumors 68000

    likemyorbs

    Joined:
    Jul 20, 2008
    Location:
    NJ
  14. joehahn macrumors regular

    Joined:
    Jun 15, 2009
    Location:
    CT
    #14
    i saw a video on youtube of a guy running some dental floss through his hinge, maybe theres just some junk caught in it making the noise?
     
  15. lopezlist macrumors newbie

    Joined:
    May 4, 2009
    #15
    Apple Repairs my MacBook

    Alright, so I finally took my MacBook to the Genius Bar to see if I could get this problem fixed. Well, they kindly told me that they would re-torque it, without hesitation that is. I mean, I was kind of expecting them to be a little hesitant to get this problem fixed, that is, because of previous comments.

    By the way, I went to an Apple Store in Austin, TX

    Aluminum MacBook 2.0GHz

    P.S. I tried searching for that YouTube vid from the previous comment and this is what I found

    http://www.youtube.com/watch?v=FFlOPY45veM
     
  16. atmc macrumors regular

    Joined:
    Jun 28, 2009
    Location:
    Porto, Portugal
  17. kibb macrumors newbie

    Joined:
    Aug 14, 2009
    #17
    I have the same problem. I got my Macbook, 13" mid-november. I actually brought it into the Apple store a few months ago and had my whole display replaced. About a month and a half later the sound came back and I've been living with it. I notice it mainly does it when it gets hot and is on for a while. I will probably bring it back before my 1 year warranty ends.
     

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