Still cant get WIFI Calling working

jwolf6589

macrumors 68000
Original poster
Dec 15, 2010
1,559
216
Colorado
Apple Watch is unable to use WIFI calling which works great on my iPad and MacBook pro. My carrier is sprint so perhaps Sprint does not support WIFI calling over the Apple Watch yet. This is my only conclusion. Anyone else have any theories? FaceTime Audio works but that can only call iPhones.
 
Last edited:

deany

macrumors 68030
Sep 16, 2012
2,874
2,067
North Wales
Apple Watch is unable to use WIFI calling which works great on my iPad and MacBook pro. My carrier is sprint so perhaps Sprint does not support WIFI calling over the Apple Watch yet. This is my only conclusion. Anyone else have any theories?
I think Sprint does support WiFi calling, https://support.sprint.com/support/article/FAQs_about_Sprint_WiFi_calling/173e331f-8423-453e-93cb-4688f6a91f67 maybe not PAYG though.
(I guess WiFi calling is switched on on your iPhone:
Settings > Phone > WiFi calling ON)

Have you got a Wi-Fi extender?
I found WiFi calling only works on a Apple "Roaming network" and even then its not 100% reliable with Apple Watch.
 

mk313

macrumors 6502a
Feb 6, 2012
812
347
I have sprint as well, have WIFI Calling turned on & just tested it out. I was able to call a landline phone number from my watch with no problems at all. No real ideas as to what's going on with your specific situation, but just choking in to let you know that apple watch wifi calling does work on Sprint, to eliminate that from the mix.
 

jwolf6589

macrumors 68000
Original poster
Dec 15, 2010
1,559
216
Colorado
I think Sprint does support WiFi calling, https://support.sprint.com/support/article/FAQs_about_Sprint_WiFi_calling/173e331f-8423-453e-93cb-4688f6a91f67 maybe not PAYG though.
(I guess WiFi calling is switched on on your iPhone:
Settings > Phone > WiFi calling ON)

Have you got a Wi-Fi extender?
I found WiFi calling only works on a Apple "Roaming network" and even then its not 100% reliable with Apple Watch.
WIFI calling works like a charm on my MacBook and iPad Mini so not sure what the problem is.
[doublepost=1494183606][/doublepost]
I think Sprint does support WiFi calling, https://support.sprint.com/support/article/FAQs_about_Sprint_WiFi_calling/173e331f-8423-453e-93cb-4688f6a91f67 maybe not PAYG though.
(I guess WiFi calling is switched on on your iPhone:
Settings > Phone > WiFi calling ON)

Have you got a Wi-Fi extender?
I found WiFi calling only works on a Apple "Roaming network" and even then its not 100% reliable with Apple Watch.
Whats a apple roaming network?
[doublepost=1494183700][/doublepost]
I have sprint as well, have WIFI Calling turned on & just tested it out. I was able to call a landline phone number from my watch with no problems at all. No real ideas as to what's going on with your specific situation, but just choking in to let you know that apple watch wifi calling does work on Sprint, to eliminate that from the mix.
You need to completely power off your iPhone. Did you do that?
 

deany

macrumors 68030
Sep 16, 2012
2,874
2,067
North Wales
When the iPhone is powered off the watch cannot make calls, yet the MacBook/ipad can. Is this normal?
Gen 1 won't work with iPhone OFF, I think Gen 2 only works if the Apple watch recognises the network.
Can you connect with WiFi Calling when Apple Watch is outside of bluetooth coverage with iPhone ON?
Also worth downloading Fing
https://appsto.re/gb/tw1Rz.i
to make sure you have no IP conflicts.
 
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jwolf6589

macrumors 68000
Original poster
Dec 15, 2010
1,559
216
Colorado
Gen 1 won't work with iPhone OFF, I think Gen 2 only works if the Apple watch recognises the network.
Can you connect with WiFi Calling when Apple Watch is outside of bluetooth coverage with iPhone ON?
Also worth downloading Fing
https://appsto.re/gb/tw1Rz.i
to make sure you have no IP conflicts.
Yes that works. At my old 2nd job they had a three story building and I would leave iPhone in the camera room and the watch could make calls on the 3rd floor when iPhone was away from BT coverage.
 

deany

macrumors 68030
Sep 16, 2012
2,874
2,067
North Wales
Yes that works. At my old 2nd job they had a three story building and I would leave iPhone in the camera room and the watch could make calls on the 3rd floor when iPhone was away from BT coverage.
Looks like your router is the issue then.