STILL can't update my iPhone, help

Discussion in 'iPhone Tips, Help and Troubleshooting' started by rebekaahx, Jul 16, 2011.

  1. rebekaahx macrumors newbie

    Joined:
    Jul 7, 2011
    #1
    so i've posted one of these before, some guy replied with a link and it's way to complicated to sort it out. every time i try to update my iphone it says "your device isnt eligible for the requested build"

    my iphone isn't jailbroken, nor is it 2nd hand. should i just reset all settings? i have no idea what's preventing my iphone from updating but its really frustrating. help please
     
  2. enoC macrumors 6502

    enoC

    Joined:
    Jul 2, 2009
    Location:
    Denmark
    #2
    Try another computer. And try downloading the ipsw and restore with that.
     
  3. Cooolpenner macrumors regular

    Joined:
    Jul 8, 2011
    #3
    Just download the ipsw and update with this one.
    You'll have to hold Shift and click on restore (in itunes). Then select your downloaded ipsw.
     
  4. BenXiaoHai macrumors member

    Joined:
    May 2, 2010
    #4
    I'm having the same problem now. Is the ipsw specific for phone carrier or any 4.3.4 ipsw from any website will do?
     
  5. rebekaahx thread starter macrumors newbie

    Joined:
    Jul 7, 2011
    #5
    i did exactly that, still comes up with the same message. maybe i should go to the apple store?
     
  6. Abs_p macrumors 6502a

    Joined:
    Jul 15, 2011
    #6
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

    What phone is it?
    It happens when u try restoring with a wrong ipsw.
     
  7. rebekaahx thread starter macrumors newbie

    Joined:
    Jul 7, 2011
    #7
    iphone 4. i think i'm still on version 4.2.1, i downloaded 4.3.4 and it didn't work. i'm using a mac aswell, so i don't know how to choose the ispw downloaded to update with
     
  8. eastercat macrumors 68040

    eastercat

    Joined:
    Mar 3, 2008
    Location:
    PDX
    #8
    It's specific to the phone. The carrier only matters because the CDMA ios addresses different radios.
     
  9. enoC macrumors 6502

    enoC

    Joined:
    Jul 2, 2009
    Location:
    Denmark
    #9
    Have you tried what I suggested?
     

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