Still having Wifi connection drop-outs.... am I the only one?

Discussion in 'iPad' started by tibi08, Aug 19, 2010.

  1. tibi08 macrumors 6502a

    tibi08

    Joined:
    Sep 17, 2007
    Location:
    Brighton, UK
    #1
    I've had my Wifi iPad 32Gb since launch and have had Wifi connection problems since that launch day. I've had no problems initially connecting to my wireless network, the problem is that the connection seems to drop-out, i.e. it just stops working. It says it's connected, but it doesn't work.

    It goes something like this: I will be merrily browsing in Safari and suddenly no web pages - on any websites I try - will load. I quit, and try Mail. It can't check my email either. Now, if I wait long enough (several minutes), the Wifi signal strength icon will flash off and then on again, and it will work again. Alternatively I can go into Settings and switch Wifi off and on again, and it will work fine.

    It's not just Safari. The same will happen halfway through a video, e.g. YouTube. The internet will just stop! And this problem is very unpredicable, sometimes every 5 minutes or less, or it might not happen for hours.

    I've got no such problems on my Macbook Pro. Router is a Netgear wireless B & G (set to use G only). I have all the latest iPad updates. Any ideas??
     
  2. jamied95 macrumors 6502

    Joined:
    Sep 14, 2009
    #2
    I have that too :/ I've just got into the habit of tapping the 'Renew Lease' or restarting my router (it's a Netgear one too), I've just got used to it hoping maybe one day it'll just work!

    If anybody has any advice though, please share!
     
  3. GadgetAddict macrumors 6502

    Joined:
    Jul 10, 2010
    Location:
    Brooklyn, NY
    #3
    I had similar issues when using a Linksys wireless router at home. But this router caused a whole lot problems with my other devices as well so I changed it for Apple's Airport Base Extreme. Since then no issues at all. From what I've read, iPad's wifi problems don't have much to do with routers but perhaps the Airport Extreme is more compatible.
     
  4. techguy1 macrumors regular

    Joined:
    Mar 3, 2008
    Location:
    London
    #4
    Had the problem a couple of times and I simply turn WiFi off in iPad settings and then turn it on after 10secs and all is good for a few more days.
    Never rebooted router !
     
  5. Mike Teezie macrumors 68020

    Mike Teezie

    Joined:
    Nov 20, 2002
    #5
    Definitely not, mine still does it several times a day at home.

    I'm just going to begrudgingly buy an Airport Extreme.
     
  6. reckless2k2 macrumors 6502a

    Joined:
    Jul 10, 2008
    #6
    There are a couple of considerations I'd ask you to investigate.

    1. Are you running the latest Apple iPad firmware?
    2. When was the last time you upgraded the firmware on the router?
    3. How old is the router and are the capabilities consistent with what you are doing along with other possible wifi devices connecting in the home?
    4. Have you considered your general proximity to the router and what band it is operating on?

    This may go a long way to remedy the issue. I'm not having the problem at all.
     
  7. tibi08 thread starter macrumors 6502a

    tibi08

    Joined:
    Sep 17, 2007
    Location:
    Brighton, UK
    #7
    Thanks for this. Unfortunately, I do have the latest firmware for both my iPad and router, the router is supplied by my ISP however it is not old; fully capable and works fine with my MBP. Ironically I've not had any problems on my iPhone 4 either, strongly suggesting it's an iPad issue :(

    And by the way, I sit about 10 foot from my router!
     
  8. eddvedd macrumors regular

    Joined:
    Apr 28, 2010
    #8
    I have a brand new time capsule and an airport ex in my house and I still have wifi issues on mine too. Everything is up to date, so I don't know what the problem is.
     
  9. Winni macrumors 68030

    Winni

    Joined:
    Oct 15, 2008
    Location:
    Germany.
    #9
    No problem here, but I use TPLink and Mikrotik routers, which run flavors of Linux and are extremely reliable.
     
  10. nixiemaiden macrumors 6502a

    Joined:
    Jun 21, 2010
    Location:
    Daytona Beach
    #10
    I get dropouts all the time since my first firmware update to 3.2.1...upgrading to 3.2.2 or whatever it is now did not help. It only happens when i am on the opposite side of the house from my router but it is still annoying. Wifi works fine in the same rooms for all of my other devices.

    What happens for me is I will be in the middle of doing something then I will get a timeout or not connected error...I look up in the status bar and see the wifi signal is gone...I go into settings and my network shows up in the list but it makes me manually connect even though it is set to connect automatically.

    And I just don't get it because I thought 3.2.1 was to fix the wifi problem but for me that is what started it.
     
  11. TheBritishBloke macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #11
    I have this problem, however I have more signal drops/slow connections than drops.

    This happens both in my UK home on my BT Home Hub 2.0 (802.11n) and my router in my home in germany (802.11n).

    Apple have agreed to replace my iPad due to this + dead pixel though.
     
  12. WilliamG macrumors 604

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #12
    That makes no sense. I have a new Time Capsule and it works flawlessly with it now since upgrading to 3.2.1. Before 3.2.1, there was weirdness, that's for sure (flickering wifi icon, occasional drops).
     
  13. stordoff macrumors regular

    Joined:
    Aug 24, 2009
    #13
    I have the same problem.

    iPad 16G WiFi (Jailbroken 3.2.1, but also happens on stock 3.2.1)
    Sky Broadband router or WRT150N with DD-WRT (Both work fine with MBP)
     
  14. 3lionsbecks Suspended

    3lionsbecks

    Joined:
    Jul 19, 2010
    Location:
    Ontario, Canada
    #14
    Well, Apple airport extreme isn't everything its cracked up to be...especially for the price.

    I installed one earlier this week and I think it has marginally larger range than my Linksys system and it certainly isn't any faster.

    I find it may even be a touch less responsive than my older Linksys (also a 'N' router) but for the cost $200 vs $80 I don't think the value is there at all.

    I still needed to get and Airport express to reach to the back deck and front porch.
     
  15. tibi08 thread starter macrumors 6502a

    tibi08

    Joined:
    Sep 17, 2007
    Location:
    Brighton, UK
    #15
    Intereting... that's the same router as me... I wonder if it's a problem. Trouble is it's intermittent so hard to test on my friends routers....
     
  16. Pinksteady macrumors 6502a

    Pinksteady

    Joined:
    Aug 19, 2008
    #16
    I also have this problem. I use a Sky provided router (either a Sagem F@st 2504 or Netgear DG934G, not sure which is they look identical on this page).

    I'm sitting right next to the router, its got the latest firmware, and there are only two other computers on the network either idle or just doing standard web-browsing.

    The internet on the iPad will work fine and then suddenyl completely stop working. The wifi symbol still shows but it loses all connectivity. I have to either turn wifi on/off on the iPad or restart the router to fix. Sometimes if I wait long enough it will start working again on its own.

    THere is an official post by Apple that details steps to try to fix this, worth looking at:

    http://support.apple.com/kb/TS3304

    I haven't had any success so far.

    This seems to be a definite problem as there are quite a few of us with the exact same issue, so they must be able to release a fix??
     
  17. Helenlister macrumors newbie

    Joined:
    May 26, 2010
    #17
    This used to happen to me a lot when using my wifi iPad with a separate mifi. However I have not noticed any problems when using the same combination recently. I don't know if it's since the latest software update but it is really reliable now. :)
     
  18. tibi08 thread starter macrumors 6502a

    tibi08

    Joined:
    Sep 17, 2007
    Location:
    Brighton, UK
    #18
    Interesting that several people on the thread including me have the Sky router. I wonder if it is a Sky router problem in particular.....

    I've tried 'forget this network' and also resetting all network settings on the iPad, neither of which fix the problems. Other things suggested by Sky technical support:

    1. Try changing wireless channel on the router.
    2. Try disconnecting other devices from the router and seeing if it still happens. Some routers struggle with multiple devices.
    3. Try iPad on another router/network
    4. Try backing up the iPad and deleting the content (using restore... As new device in iTunes) - it could be the ipad content at fault. Then try using safari without any data on the ipad and see if it is better. You can always restore from backup to get your data back.

    If the iPad has the same problems on multiple networks, with no content on, then the implication is that it's a hardware fault and the iPad should be replaced.

    I'm working my way through this list....
     
  19. tibi08 thread starter macrumors 6502a

    tibi08

    Joined:
    Sep 17, 2007
    Location:
    Brighton, UK
    #19
    Just wanted to say that I changed my Sky router to channel 11, and I haven't had any Wifi issues at all for several days. Am hoping for the best!
     

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