STILL no confirmation.

Discussion in 'iPhone' started by Lspice, Sep 12, 2015.

  1. Lspice macrumors regular

    Lspice

    Joined:
    Sep 16, 2014
    #1
    I ordered at 3:06 and 3:14 Eastern and everything went through just fine. I have no email confirmation and no hold processing on either of the cards I used to order. I feel like I should be worried. I can see both phones in my order history, with delivery dates of 9/25. Anyone else still got nothin!?
     
  2. jsmith189 macrumors 65816

    jsmith189

    Joined:
    Jan 12, 2014
    #2
    Mine was later than usual (granted it was only 20 minutes). I wouldn't be too worried, give it a day or two while they're still processing everything.
     
  3. briankeith513 macrumors 6502a

    briankeith513

    Joined:
    Feb 6, 2011
    Location:
    Atlanta, GA
    #3
    Same happened to me. Call Apple and they will manually send your email confirmation.
     
  4. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    There is no hold on my account for either iPhone ordered at 3:05 this am but got my confirmation emails almost instantly. Used the Apple app and it was super easy. Back to bed in less than 15 minutes.
     
  5. Lspice thread starter macrumors regular

    Lspice

    Joined:
    Sep 16, 2014
    #5
    I did a live chat with Apple this morning and they said the emails and charges don't come until the order starts processing. He said my order doesn't have any warnings or anything. I'm frustrated because I got the orders in really early and everything has seemed so smooth, but I've never done a preorder with no drama.
     
  6. FSUSem1noles macrumors 68000

    FSUSem1noles

    Joined:
    Feb 23, 2006
    Location:
    Ft. Lauderdale
    #6
    Yes, same situation. Ordered at 3:05, got Thank You screen that states email will be sent shortly. Never received the email. The order is showing under "My Orders" so I just concluded an Apple Chat and he ran the order number and confirmed that "yes, it shows" and it has a delivery date of 9/25 so don't worry if you haven't received the email.

    Frank
     
  7. Lspice thread starter macrumors regular

    Lspice

    Joined:
    Sep 16, 2014
    #7
    I had the chat guy resend the emails and now I have both. Thanks for the tip.
     
  8. Pagemakers macrumors 68000

    Pagemakers

    Joined:
    Mar 28, 2008
    Location:
    Manchester UK
    #8
    I ordered 4. Got 3 confirmations within 30 mins. Still awaiting the 4th. Only difference is the one I'm waiting for is 64gb. All the others were 128gb
     
  9. Aml216 macrumors 6502a

    Aml216

    Joined:
    Sep 21, 2013
    Location:
    A mysterious location in the middle of nowhere
    #9
    I placed two orders within minutes of each other.
    receieved s confirmation for the first order within 10 minutes. It's been 4-5 hours and I still haven't received a confirmation email for the second order.

    Both are slated for 9/25 delivery so far. Apple app says "we've received for order" for both.
     
  10. mac.cali macrumors 65816

    Joined:
    Mar 16, 2012
    #10
    Still haven't received two out of three confirmations. Under my account it says order processing. But no emails. I'll give them some time to catch up before I call apple.
     
  11. Aml216 macrumors 6502a

    Aml216

    Joined:
    Sep 21, 2013
    Location:
    A mysterious location in the middle of nowhere
    #11
    Wow, processing already? Nice. Hope my status changes soon too.
     
  12. mac.cali macrumors 65816

    Joined:
    Mar 16, 2012
    #12
    I misspoke, it's not that far along. It's we've received your order.
     
  13. Lspice thread starter macrumors regular

    Lspice

    Joined:
    Sep 16, 2014
    #13
    Mine still says we have your order and neither of my cards has been charged at all.
     
  14. Aml216 macrumors 6502a

    Aml216

    Joined:
    Sep 21, 2013
    Location:
    A mysterious location in the middle of nowhere
    #14
    I thought you weren't charged until it shipped?
     
  15. Ortiz7983, Sep 12, 2015
    Last edited: Sep 12, 2015
  16. Lspice thread starter macrumors regular

    Lspice

    Joined:
    Sep 16, 2014
    #16
    Normally you would see a charge processing on your account that wouldn't actually go through until it shipped. I've never ordered anything from Apple and had this happen.
     
  17. slippery-pete macrumors 65816

    slippery-pete

    Joined:
    Jun 23, 2007
    #17
    I would be in a full fledged panic!!!!
     
  18. random person macrumors 6502a

    Joined:
    Feb 28, 2008
    #18
    Ordered two at 3:27 Eastern. Orders show up on apple sit but no emails yet!! Says delivering on September 25. Should I worry?
     
  19. CooKieMoNs7eR macrumors 68000

    CooKieMoNs7eR

    Joined:
    Nov 18, 2009
    #19
    Which iPhone color did you order and didn't receive an email yet? I ordered a silver 64GB and I got an email instantly after I placed it.
     
  20. slippery-pete macrumors 65816

    slippery-pete

    Joined:
    Jun 23, 2007
    #20
    Call Apple and have them open a ticket. Something seems off.
     
  21. KdParker macrumors 601

    KdParker

    Joined:
    Oct 1, 2010
    Location:
    Everywhere
    #21
    just call apple support and give them the order number abd ask to have the confermation email resent.
     
  22. caligurl macrumors 68030

    caligurl

    Joined:
    Jun 8, 2009
    Location:
    socal
    #22
    same happened with our second phone ordered. i was relieved when i got into apple store online to check order status and both were there. this morning the email had arrived.
     
  23. segrobja macrumors regular

    Joined:
    Sep 20, 2013
    Location:
    NYC
    #23
    128GB 6s+ Gold for AT&T. Ordered at 3:30am ET. Delivery of 9/25. No confirmation received as of 9:30am ET. Order shows up in my order history, actually it's the only order that shows up. It tells me that my other orders cannot be displayed at this time, I have 3 other orders that are all processed and shipped but now don't show. I think Apples order system got killed.
     

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  24. skimcpip macrumors regular

    Joined:
    Aug 28, 2013
    #24
    I placed two orders, both for pickup. I got a confirmation of both the order and the appointment on one but I got a confirmation for my pickup appointment but no confirmation of the order itself for the other.

    This happen to anyone else?
     
  25. The Game 161 macrumors G5

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK

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