iPhone X Still no support for iPhone X on many apps

Discussion in 'iPhone' started by levels, Jan 21, 2018.

  1. levels, Jan 21, 2018
    Last edited: Jan 21, 2018

    levels macrumors member

    Jan 22, 2008
    I have to say- it’s really beyond disappointing that we are 2.5 months post release of the iPhone X and there are several major companies, along with smaller companies where there is many more, that refuse to update their apps to be properly optimized for the iPhone X. I figured maybe 2-3 weeks max and most companies would easily have this updated- but at this point it’s really ruining the user experience by wasting huge chunks of the iPhone X screen when using certain apps. I know Apple is not solely to blame here- but if I would have known we would be 3 months into the release and so many apps would
    Still not be optimized correctly- I would have passed for an iPhone 8 Plus. Just very disappointing.
  2. TechNismo macrumors 6502


    Oct 22, 2017
    What are these "major" apps? Specific names please.
  3. levels thread starter macrumors member

    Jan 22, 2008
    Chase is a good example. One of the largest banks- they can’t update??
  4. mavis macrumors 68040


    Jul 30, 2007
    Tokyo, Japan
    Not exactly "major," but Ring is still not updated, or the Netgear app, or the Orbi app ...
  5. Small White Car macrumors G4

    Small White Car

    Aug 29, 2006
    Washington DC
    Are you kidding?

    Banks go through months of testing for every little change lest they find that a security flaw was introduced in the process.

    I, for one, value the security of my money over fast app updates. Don't look for any apps that deal with money to move quickly on these kind of changes.
  6. Paddle1 macrumors 68040

    May 1, 2013
    If it's like the iPhone 5 and 6 optimizations then it's going to take months and months. Definitely not a couple of weeks. Some apps will never be updated.
  7. The Game 161 macrumors P6

    The Game 161

    Dec 15, 2010
    only major app here thats not been updated is the sky go app
  8. Tmelon macrumors 65816

    Feb 26, 2011
    I've got a handful of apps that aren't optimized as well. The most aggravating are the Apple ones like AirPort Utility, iTunes Remote and Beats Pill+ that still exist on the store but seem forgotten. Another one that comes to mind is U.S. Bank which oddly has been updated with Face ID support, but still has the black bars on the top and bottom.
  9. levels thread starter macrumors member

    Jan 22, 2008
    Lol... ok, I’m “kidding” I guess. I guess let’s defend Chase cause they are scrutinizing security I guess when 90% it other major companies can get this done in a timely manner. I guess other banks just don’t care it must be.
  10. newellj macrumors 604

    Oct 15, 2014
    Boston, MA, US
    So we have Chase. What else? I agree with TechNismo. I don't see many significant apps that haven't been updated for the X.
  11. tobefirst macrumors 68040


    Jan 24, 2005
    St. Louis, MO
    "Still no support for iPhone X on many apps" is not the same as "several major companies...refuse to update their apps to be properly optimized for the iPhone X."
  12. wba1990 macrumors regular


    Oct 1, 2015
    Birmingham, England
    Only app which I use or want to use that would like to have updated is the Kindle app

    Other than that every app I use has been updated
  13. Phone Junky macrumors 65816

    Phone Junky

    Oct 29, 2011
    Sunshine State
    I’ve had my X for 4 weeks. I have the Chase app. Never noticed the app wasn’t optimized for the X. Read it here. I guess I’m too focused on the actual information I’m looking at to worry whether or not the app fills in all the corners of the display.
  14. Ralfi macrumors 68030


    Dec 22, 2016
    Phew, none of the Apps mentioned mean much to me.

    I'm sure others will though, once I get the X that is...'Shop Shop' for eg. My Daily shopping list App...Notorious for taking it's time to update.

    Well, you did buy the X to make use of the larger screen right? :D
  15. akash.nu macrumors 604


    May 26, 2016
    Another post talking about this... critical apps are not developed for such cosmetic updates. In terms of priority, such things are way down the list for any company where the app is not influencing their main business.
  16. vtboyarc, Jan 22, 2018
    Last edited: Jan 22, 2018

    vtboyarc macrumors 6502a


    Jan 12, 2011
    Apple's very own iMovie app for iOS has not been updated for the iPhone X display. It's very annoying. If you have an X, check it out. Kinda embarrassing, considering all the Google apps I use have been updated for the X.

    For non-Apple apps that I use, Amazon Alexa app, Sony PlayStation app, Golf Zero (popular game) haven't been updated.

    It's funny, because Apple literally sent an email out to app developers, saying hey, remember to update your apps for iOS! Which I've already done for my 5 apps.
  17. bradbomb macrumors 6502


    Jan 7, 2002
    Los Angeles, CA
    I have a question, besides visually updating for the iPhone X, is there any other differences that are needed to update the app to the iPhone X? If thats the case, it seems app developers are updating quicker than during the last two major screen changes I can remember, iPhone 4(S) -> iPhone 5 and the 5 -> 6.

    Also, there were also plenty of app developers that dragged their feet or didn't even bother going from 32bit to 64bit. I remember just when iOS 11 came out, so many people were livid of all their apps that stopped working because of the 64bit requirement of iOS 11. That took 4 years from the first 64bit device.

    Knowing all this, how is 2.5 months such a huge chunk of time comparatively?
  18. jeepik macrumors 6502

    Oct 2, 2009
  19. rdy0329 macrumors 6502

    Mar 20, 2012
    Basically they just stretched the screen on the X so transition-wise developers can churn out X-optimized apps in a shorter amount of time.

    With 6 and 6 Plus, they were forced to re-evaluate the app's design elements as well as conform to the new resolution. Basically, developers needed to create new in-app artworks for the 6 and 6 Plus while it's not much of a hindrance for the X. Resolution-wise, devs can use the Plus' app elements to display on the X.

    For app devs:
    1. Stretch - display more data at the bottom.
    2. Make sure the border on the Notch area is covered (many apps fail the execution of this)
    3. Take advantage of the tech, Dark mode for OLED and FaceID for AR/Virtual shopping.
  20. sean000, Jan 22, 2018
    Last edited: Jan 23, 2018

    sean000 macrumors 68000


    Jul 16, 2015
    Bellingham, WA
    Get better apps. The ones I use most are all optimized for the X. I guess you can't switch banks as easily, but how much time do you really spend using the Chase banking app?
  21. Broken Hope macrumors 6502a

    Jan 15, 2015
    My building society (Nationwide) had no issues updating before the X came out, my credit card account run by a supermarket (Tesco) also had no problems updating before the X came out.

    Yet a massive company like Barclaycard still doesn’t support the X screen resolution, Touch ID or Face ID.
  22. akash.nu, Jan 23, 2018
    Last edited: Jan 23, 2018

    akash.nu macrumors 604


    May 26, 2016
    I don’t know specifically about Barclaycard but the Barclays banking app is way more complicated than nationwide or Tesco.

    Not every app is developed the same way and there are loads of technical issues that come across when it comes to making changes. Some may be able to do it quicker because of the way things have been built some others might have problems. It’s not a straightforward- just because another bank is able to do something, my bank can do it - idea.
  23. GC251114 macrumors 6502

    Jul 28, 2015
    The few I’m missing X support for are

    Tom Tom Go - messaged a few times & all I get is “ We’re working on it “

    Sky Q (UK) - Hey this is a Sky app here , just know will be waiting an age. Prob when ios12 arrives.

    Friendly for Facebook - last release notes mentioned coming in version 7, so hopefully not too long now.

    Once these 3 are updated I’ll have a full set.

  24. newellj macrumors 604

    Oct 15, 2014
    Boston, MA, US
    I used the Barclaycard app on an X with no troubles (what I'd call "fake" FaceID signing in, IIRC) and I am using it again on my 7 with TouchID and zero problems. I can't say whether it supported the X screen resolution, but it definitely works with both TouchID and FaceID.
  25. Norwegian_Imposter macrumors regular


    Aug 29, 2017
    Twitch only just got updated but boy I am glad it has. My Sparebanken vest app is still not updated here in Norway :(

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65 January 21, 2018