Hi all,
10 days ago we returned home after a 4 week trip. On three of our iPhones, two FaceID models that we had on the trip and one TouchID model that had been turned off for four weeks, trying to change some settings invoked the stolen device protection "secure delay" procedure (the FaceID models) and one just would not let me change my TouchID print at all. The message I got was that I could only edit those settings while at a "familiar location".
But I was right at home, the Maps app showed my location as "Home", and before the trip I never had any troubles.
Please let it sink in that all three units had the same issue.
It's been 10 days since and I thought I'd give it another try. And today all three units did not have this issue anymore.
So I started thinking: could the "stolen device protection" have implemented some kind of "cooling down delay" for the "familiar locations"? Like if the unit has seen a long period of absence from home, it won't immediately lift the "secure delay" measure? I specifically mean could this be purposely designed by Apple?
Apple help page doesn't mention any of this.
I asked Apple Netherlands today but the guy said he suspected a sync issue after 4 weeks of absence. But when I confronted them with the fact that 3 units had the same issue he just said he couldn't think of anything at that time.
10 days ago we returned home after a 4 week trip. On three of our iPhones, two FaceID models that we had on the trip and one TouchID model that had been turned off for four weeks, trying to change some settings invoked the stolen device protection "secure delay" procedure (the FaceID models) and one just would not let me change my TouchID print at all. The message I got was that I could only edit those settings while at a "familiar location".
But I was right at home, the Maps app showed my location as "Home", and before the trip I never had any troubles.
Please let it sink in that all three units had the same issue.
It's been 10 days since and I thought I'd give it another try. And today all three units did not have this issue anymore.
So I started thinking: could the "stolen device protection" have implemented some kind of "cooling down delay" for the "familiar locations"? Like if the unit has seen a long period of absence from home, it won't immediately lift the "secure delay" measure? I specifically mean could this be purposely designed by Apple?
Apple help page doesn't mention any of this.
I asked Apple Netherlands today but the guy said he suspected a sync issue after 4 weeks of absence. But when I confronted them with the fact that 3 units had the same issue he just said he couldn't think of anything at that time.