So my iPhone (Fido, Canada) was stolen and I called them they said they couldn't do anything over the phone except to cancel my line for the time being. They suggested me to go to the main Fido store in Montreal to get one for the full price. I went there, and they said they couldn't sell me one. I tried to explain the situation, telling I called in and I was told to come there. There was nothing they could do, they wouldn't sell me an iPhone without paying 500$ to cancel it and get another 3 years and pay for the new iPhone (~350$ after tax). I'm really frustrated right now, it's been a week without a phone and I can't buy another one! And I still have to keep paying 115$ a month... Suggestions?