Apple notified me today about an AppleCare service call, asking for my feedback. I did not call because my MacBook was stolen at an airport a few weeks ago. In my online support profile, I could see the thief called three times about my Mac, using my AppleCare plan. When I called AppleCare, they could not provide any information about this call to me. I feel they should have red flagged the serial number after I reported it stolen. I filed a police report, but they provided no further investigation. I feel that this is very unjust. I am a devoted apple customer, and feel That a stolen device should not go ignored. The policy is flawed. I'm very upset. It feels like salt being rubbed into the wound.