Store pickup question

Discussion in 'Buying Tips and Advice' started by Abba 701, Nov 18, 2013.

  1. Abba 701 macrumors regular

    Joined:
    Jun 17, 2012
    #1
    How long do you have to pickup an item you paid for and reserved online?
     
  2. Abba 701 thread starter macrumors regular

    Joined:
    Jun 17, 2012
  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3
    Last time I did this I ordered an Air for store delivery since I was out of town. I believe they sent me a reminder after three or four days that I had to come get it or they would cancel the order. I called the store and explained I was out of town and they agreed to keep it until I returned a few days later.

    I don't recall seeing anything in writing when I ordered explicitly saying how many days it was though.
     
  4. apple_iBoy macrumors 6502a

    Joined:
    Oct 28, 2003
    Location:
    Philadelphia, PA
    #4
    Couldn't make it to the 2-hour mark before bumping, huh? :)

    There is a defined timeline which I can't remember exactly but which you can get by calling Apple. I recently picked up two new computers that were arriving on different days. I think I was told that if the machine came into the store on Monday or Tuesday, they wanted it picked up by Sunday.

    But when I called the specific store itself, they told me they didn't go by such a stringent deadline and wouldn't cancel the order and return the shipment without reaching out to the customer first.

    So, in answer to your question, there is a finite, defined schedule put forth by the corporate office, but your mileage really depends on the policies of the specific store receiving the shipment.
     

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