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Story time: Broke my rMBP and apple care is useless

Natzoo

Natzoo

macrumors 68020
Original poster
Sep 16, 2014
2,019
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So over the past week i dropped my 15" rMBP and it costed over $700 in repairs, and you would think that $400 extra for applecare will cover but no they don't even offer a discount in accidental repairs. I wouldnt recomend you get apple care because it does not cover accidental and its a new machine so i highly doubt anything on the manufactures end will go wrong. And if it does apple will always issue a recall program (late but better than never). Also there is people who can fix these for cheaper (recomend to do after warrenty is over).
 

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AppleCare terms clearly state that it does not cover damage caused by accidents or misuse. You have nobody to blame but yourself.

It sucks that you broke your system, it really does, but I have no sympathy for those that try to turn around and blame somebody else for their situation.
 
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Yes ... AppleCare does suck. It's expensive and should cover more than normal wear-and-tear.
 
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I've never gotten it, actually. AppleCare is basically an extended warranty, right?

There are so-called all-risk contents insurances, which even cover damage when you're outside of the house. (I'm not a native speaker, there might be a better term for this?).
 
cerberusss said:
I've never gotten it, actually. AppleCare is basically an extended warranty, right?

There are so-called all-risk contents insurances, which even cover damage when you're outside of the house. (I'm not a native speaker, there might be a better term for this?).
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I think i know what your talking about. If you buy it from Best Buy and get their warranty plan they can fix for free. But its most likely gonna be refurbished or old
 
Who charged you $700 for the repair?

The screen assembly is ~$250. Labor should be ~$150

If I charge $700, I would be rich!
 
tubeexperience said:
Who charged you $700 for the repair?

The screen assembly is ~$250. Labor should be ~$150

If I charge $700, I would be rich!
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the genius bar ;(. it was 640 then labor charges made it to 700. They recommended that i should go to a certified repair place but i didn't want to take a chance yet, it's 5 months old

I found a guy on Youtube who i messaged and said he would do it for half. And he posts videos so you know he is good. He is Milan something on youtube

edit: found him
 
Natzoo said:
the genius bar ;(. it was 640 then labor charges made it to 700. They recommended that i should go to a certified repair place but i didn't want to take a chance yet, it's 5 months old

I found a guy on Youtube who i messaged and said he would do it for half. And he posts videos so you know he is good. He is Milan something on youtube

edit: found him
Click to expand...

I know who he is.

Both he and I use OEM parts that are identical to what Apple use and believe me, they don't cost nearly as much as Apple claims.

That is how much the Apple Store/AASP paid Apple for the part. That's NOT how much the part actually cost.
 
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Natzoo said:
So over the past week i dropped my 15" rMBP
Click to expand...

So it's Apples fault that you dropped your computer and had to pay for the repair?

you would think that $400 extra for applecare will cover but no they don't even offer a discount in accidental repairs.
Click to expand...

And it's Apples fault that you didn't read or understand what AppleCare does and does not cover?

Way to step up and be accountable.
 
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tubeexperience said:
I know who he is.

Both he and I use OEM parts that are identical to what Apple use and believe me, they don't cost nearly as much as Apple claims.

That is how much the Apple Store/AASP paid Apple for the part. That's NOT how much the part actually cost.
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is OEM what apple uses, like if he uses the exact thing apple uses thats awesome
[doublepost=1456083689][/doublepost]
T5BRICK said:
So it's Apples fault that you dropped your computer and had to pay for the repair?



And it's Apple's fault that you didn't read or understand what AppleCare does and does not cover?

Way to step up and be accountable.
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mmhmm. Well if you're paying 400 extra for applecare you would expect the same care you're getting in an Iphone, accidental repairs. I'm just voicing my opinion and probably a lot of others. As you can see i didn't mind paying for a repair since it was my fault. But they could at least include a discount in repairs
 
Yea, I have a separate accidental insurance policy for all my tech.

Worked perfectly for me when the strap of my bag broke and damaged my old cMBP. Insurance quickly got the housing replaced.

Unfortunately, I have to tell people all the time to get accidental damage insurance because Apple Care is useless in that regard. It's a common misconception, and @T5BRICK is correct in that it clearly states that it does not cover accidental damage. You are out of luck.

AppleCare certainly has its uses, but I always recommend insurance over AppleCare if you can afford only one at the time of purchase. Save the pennies and get AppleCare later since you can add it up to a year from purchase.
 
My first macbook I had apple care, then it died and I got a brand new one after 2 years, good deal. My second macbook had no apple care, it died after the apple care would have expired. The point of my story is apple makes terrible quality hardware that is prone to failure and or killing your loved ones in a fiery explosion.
 
Natzoo said:
So over the past week i dropped my 15" rMBP and it costed over $700 in repairs, and you would think that $400 extra for applecare will cover but no they don't even offer a discount in accidental repairs. I wouldnt recomend you get apple care because it does not cover accidental and its a new machine so i highly doubt anything on the manufactures end will go wrong. And if it does apple will always issue a recall program (late but better than never). Also there is people who can fix these for cheaper (recomend to do after warrenty is over).
Click to expand...
AppleCare is an extended warranty, not an insurance policy. Learn the difference.
 
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TechZeke said:
Yea, I have a separate accidental insurance policy for all my tech.

Worked perfectly for me when the strap of my bag broke and damaged my old cMBP. Insurance quickly got the housing replaced.

Unfortunately, I have to tell people all the time to get accidental damage insurance because Apple Care is useless in that regard. It's a common misconception, and @T5BRICK is correct in that it clearly states that it does not cover accidental damage. You are out of luck.

AppleCare certainly has its uses, but I always recommend insurance over AppleCare if you can afford only one at the time of purchase. Save the pennies and get AppleCare later since you can add it up to a year from purchase.
Click to expand...

Do i have to buy this type of insurance from apple?
 
I think the funny part it - I believe Microsoft Complete covers 2 accidental damage claims, AND costs less than AppleCare..
 
Did you buy the computer with a credit card? Many cards have a benefit that would cover such an accident.
 
Natzoo said:
Do i have to buy this type of insurance from apple?
Click to expand...

I get mine from Worth Ave Group. They were super helpful and got my old cMBP repaired. Customer service even cleared me for an early delivery on Saturday since I was going out of town for the summer and had the flight the next Monday. After that, I use it on all my devices now.
 
I would never be without Apple Care. When I had problems with an iMac, it was replaced with a newer model with higher specs. Of course, it was not case of accidental damage, but a failure of parts.
 
frazzm737 said:
I would never be without Apple Care. When I had problems with an iMac, it was replaced with a newer model with higher specs. Of course, it was not case of accidental damage, but a failure of parts.
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If only i got apple care on my iphone, i had to get a new one ($320) when i dropped mine in water
 
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