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Gutti

macrumors member
Original poster
Dec 19, 2014
37
6
Faroes
Hi there.

Sometimes I get a reply from PC users that they can't read my emails, because of strange characters. How can this be solved?

Thanks
 

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It looks like characters encoding doesn't match your recipient system. There are many standards used. Maybe you should try to change and see what happen. The most popular are ISO 8859-1 (Latin1) CP1252 (Windows) and Unicode UTF8 (the most popular now) - search the settings in your mail client
 
Does it happen with specific people at the same email domain?

I had an issue with a user and it was their firewall, filtering system that was 'touching' the email messages somehow. They zapped an update on the box, and the problem went away. Strangest damn thing... I've heard Cisco ASA's can do demented things to SMTP traffic too, but that's probably not what's happening here.

Encoding is probably rare, but would cause issues. Do they get any of the message, or just jumbles. Reread your message, Hmm. Encoding, or a problem with their reader. What are they using? Plus, are other people from other email domains reporting issues reading your emails?
 
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