Strange iCloud Storage email

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by sumo.do, Jul 21, 2015.

  1. sumo.do macrumors member

    sumo.do

    Joined:
    Mar 12, 2014
    Location:
    Australia
    #1
    I received this email today (21 July 2015) from Apple:

    Subject: Reduce the amount of iCloud storage you are using by September 30, 2013.

    Dear [Me],

    When your complimentary iCloud storage upgrade expires tomorrow, your iCloud storage will be automatically adjusted to the free 5 GB plan.

    You are currently using of storage. iCloud Backup, Documents in the Cloud, and iCloud Mail will temporarily stop working on September 30, 2013, unless you reduce the amount of storage you are using or purchase a storage plan.

    For more information, see this article.

    The iCloud Team


    I am on a 200GB plan and have been since the new plans came out. Also it is talking about a future date in 2013.

    The 'reply to' email was noreply@insideicloud.icloud.com. The email seems legit but the reply to email potentially looks strange.

    Anyone comments on the glitch or anyone else get such an email?
     
  2. hlfway2anywhere macrumors 6502a

    Joined:
    Jul 15, 2006
    #2
    I received this email today as well. It's the same email I received 2 years ago when they MEANT to send it, when Apple had extended complimentary storage to paying MobileMe subscribers before reducing them to the free 5GB tier. Looks like they messed up today.
     
  3. boston04and07 macrumors 65816

    boston04and07

    Joined:
    May 13, 2008
  4. sumo.do thread starter macrumors member

    sumo.do

    Joined:
    Mar 12, 2014
    Location:
    Australia
    #4
    Apple stuffed up... They have sent a follow up email apologizing that it was an error.

    Dear [Me],

    We erroneously sent you an email notification that your iCloud storage upgrade is expiring. We apologize for any confusion it may have caused. There are no changes to your current plan and if you’ve purchased iCloud storage, your plan will continue to renew on your original renewal date.

    You can view or change your storage plan on your iPhone, iPad, iPod touch, or Mac.

    iOS 8:
    1) Go to Settings and tap iCloud.
    2) Tap Storage.

    OS X:
    1) Go to System Preferences and click iCloud.
    2) Click Manage.

    Sincerely,

    The iCloud Team
     

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