I have the same pb, did you resolve it?
Hi I have a MacBook a friend gave me. It runs very well, I upgraded it to 10.6.8 and even changed the memory and processor to give it a quick and that is enough for me.
However ther is a dvd disk that work on it that just stopped working. Can't place any installation or anything at the time of change. And it was before I upgraded it.
It shows in disk utility and profiler and I have checked finder's preferences to make sure the cd&DVD is ticked and the options in System preferences is NOT to ignore but to ask what to do. But the disk doesn't show in Finder or the desktop.
When I put a dvd or cd it takes it, seems to be reading it but spits it out after and the cd or dvd never appears anywhere.
I have not found any help on the subject, can you?
The stuff I have in System Profiler is:
MATSHITA DVD-R UJ-857E:
Firmware Revision: ZB0E
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: To show the available burn speeds, insert a disc and choose View > Refresh
In disk utility it says
Name : MATSHITA DVD-R UJ-857E
Type : Optical Device
Disk Identifier : MATSHITA DVD-R UJ-857E
Connection Bus : ATAPI
Connection Type : Internal
Burn Support : Apple Shipping
Writes CD : Yes
Writes DVD : Yes
Media is present : No
--->it says media present whether a dvd or cd is in there...