Strange-looking Lock Screen--Bug?

Discussion in 'iOS 10' started by jsd79, Nov 26, 2016.

  1. jsd79 macrumors member

    Joined:
    Nov 29, 2013
    #1
    Over the past few weeks, my wife's iPhone 6 (running iOS 10.0.2) sometimes shows audio controls on the lock screen, even when no song is or was playing. No song title is listed, no song runtime is visible, etc. She tries force-closing the music app but that doesn't help restore her normal lock screen. The only thing that makes her lock screen return to normal is to power down the phone and restart, but doing so doesn't prevent the problem from happening again a few hours or days later. (See the screenshot I took.)

    I've never seen this happen on any of the iPhones I've ever owned. Any ideas?
     

    Attached Files:

  2. C DM, Nov 26, 2016
    Last edited: Nov 26, 2016

    C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Is it possible she played some video either in an app like YouTube (or potentially even Facebook) or from Safari or another browser? Sometimes the controls are there in relation to that.

    Usually closing the app (or all apps) would get rid of it, similar to restarting.
     
  3. HankHowdy macrumors 68040

    HankHowdy

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    Dec 2, 2012
    Location:
    Victorville CA
    #3
    This happens sometimes when on certain websites. Doesn't even have to be safari.
     
  4. blaine07 macrumors 65816

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    Nov 14, 2014
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    Oklahoma
    #4
    My 7+ does this occasionally as well. Haven't figured out culprit yet but odd I run across this because just happened earlier this evening
     
  5. mrex macrumors 68020

    mrex

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    europe
    #5
    had the same thing

    i quess it was youtube? i uninstalled youtube on yesterday and installed it back. and my lockscreen looks normal now. (closing app didnt work)
     
  6. willmtaylor macrumors G3

    willmtaylor

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    #6
    Swipe it over
     
  7. jsd79 thread starter macrumors member

    Joined:
    Nov 29, 2013
    #7
    I'm not quite sure what you mean...with iOS 10 we no longer swipe to unlock. Did you mean something different?

    Yes, my wife can unlock the phone without a problem. The question is, why does this appear on the lock screen in the first place and is there a way to avoid it? For instance, this weird lock screen prevents the user from quickly seeing the time without fully unlocking the phone.
    --- Post Merged, Nov 27, 2016 ---
    Thanks for the suggestion. It's possible there was some audio or video from a website that the phone mistakenly thought was still playing. I've asked my wife to try force-closing Safari or Facebook next time she has this problem to see if that fixes it. I'll report back the results!
     
  8. willmtaylor macrumors G3

    willmtaylor

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    #8
    Sorry. I believe I misunderstood or confused the lock screen for the control panel.
     
  9. lostboyz macrumors member

    lostboyz

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    Aug 9, 2010
    Location:
    Singapore
    #9
    Hey guys, I kept had this blank music control lock screen when Im not listening to music or youtube.
    I had to close all apps to remove this.. and its quite irritating. It wasn't like this during iphone6S plus.

    Anyway to solve this? Many thanks in advance.

    [​IMG]
     
  10. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #10
    Sounds like there was an app where some audio was played at some point or was available and the OS was showing controls based on that. When you closed all of the apps that went away as whatever app was behind it was closed. Are you seeing this constantly?
     
  11. willmtaylor, Nov 29, 2016
    Last edited: Nov 29, 2016

    willmtaylor macrumors G3

    willmtaylor

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    #11
    You aren't the only one. This thread is also discussing this issue: http://forums.macrumors.com/threads/strange-looking-lock-screen-bug.2017900/
     
  12. macduke Suspended

    macduke

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    Jun 27, 2007
    Location:
    Central U.S.
    #12
    I noticed this same thing on my screen this morning. I think it has happened a few other times but for some reason it stuck out to me today. Do you use BT to stream music in your car? I noticed it this morning on my way in to work. I listen to Apple music during my drive every day. It automatically pauses every time I turn off my car, but it's weird that the control is empty. Just a little bug they'll have to sort out at some point.
     
  13. lostboyz macrumors member

    lostboyz

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    Aug 9, 2010
    Location:
    Singapore
    #13
    Sometimes its fb that caused that, sometimes its safari, sometimes its some other app. But well its a bug that they need to rectify it soon.
    --- Post Merged, Nov 29, 2016 ---
    Im seeing this everyday! LOL, at least 3-4 times a day. It went away once I close all the apps. Strangely it can be any app that caused this, like fb, safari etc. But it silent be this way, this only happens in iOS 10.
     
  14. C DM macrumors Westmere

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    Oct 17, 2011
    #14
    I've had this happen with iOS 9 and 8 and before as well on occasion. It has happened with iOS 10, but also just on occasion or two. Not sure why it has increased or is so often in your case.
     
  15. Steve686 macrumors 68030

    Steve686

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  16. ultra7k macrumors 6502

    ultra7k

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    Nov 9, 2012
    #16
    For me FaceBook has been the big offender. I just force close it and the problem seems to go away.
     
  17. 007 Junior macrumors regular

    007 Junior

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    Apr 15, 2013
    Location:
    The Netherlands
    #17
    It's definitely caused by Facebook. Try closing Facebook first when closing all your apps and see how it immediately will disappear. About a year ago, I read about this sneaky 'bug' in the Facebook app where the app is playing a silent audio file in the background in order to stay active and keep refreshing your timeline. Thought it was fixed by now though..
     
  18. C DM macrumors Westmere

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    Oct 17, 2011
    #18
    That part has been fixed some time ago. It sounds like something else there might be causing it within Facebook or other apps.
     
  19. posguy99 macrumors 6502a

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    Nov 3, 2004
    #19
    Yes, because after all, the time isn't right at the top of the screen. Oh, wait...
     

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