I just got home from work and there was a package from Apple sitting there for me. "That's strange", I thought, "I don't think I ordered anything from Apple within the past year or so". I put down the mail I just retrieved and opened the box. Much to my surprise, it was a Macbook Pro.
Thinking that it was just shipped to me by mistake, I looked at the order form to see who had ordered it and then call Apple to ship it back to them. Would you believe that the order form had my name and address as the "bill to" and "ship to" sections.
"Wow", I thought, "there must be a huge mistake" (although my birthday is tomorrow). So I call Apple to tell them that I didn't order this computer. The gentleman in customer support informs me that, yes indeed, my name and address is listed in the "ship to" and "bill to" information. I asked him again who billed the computer and he said that I did. I told him again that I didn't purchase the computer and he said that as far as he can see, I am the owner. He said that maybe someone sent me it as a gift. I said maybe, since my birthday is tomorrow. He was unconcerned and asked if there was anything else he can help me with and I told him, no. He said have a nice day and hung up.
I am totally perplexed by this situation and things like this don't happen to me. I checked my credit cards (especially the one that is attached to my Apple account) and there is nothing on them.
What would other people do in my situation? I am going to hold onto the system until I hear otherwise from Apple.
Thinking that it was just shipped to me by mistake, I looked at the order form to see who had ordered it and then call Apple to ship it back to them. Would you believe that the order form had my name and address as the "bill to" and "ship to" sections.
"Wow", I thought, "there must be a huge mistake" (although my birthday is tomorrow). So I call Apple to tell them that I didn't order this computer. The gentleman in customer support informs me that, yes indeed, my name and address is listed in the "ship to" and "bill to" information. I asked him again who billed the computer and he said that I did. I told him again that I didn't purchase the computer and he said that as far as he can see, I am the owner. He said that maybe someone sent me it as a gift. I said maybe, since my birthday is tomorrow. He was unconcerned and asked if there was anything else he can help me with and I told him, no. He said have a nice day and hung up.
I am totally perplexed by this situation and things like this don't happen to me. I checked my credit cards (especially the one that is attached to my Apple account) and there is nothing on them.
What would other people do in my situation? I am going to hold onto the system until I hear otherwise from Apple.