Strange Symbols instead of letters when deleting a file/folder?

RyanDavid

macrumors newbie
Original poster
Jun 18, 2013
3
0
Hi,

I work at an internal IT helpdesk and one of our users is having a problem, whereby when she deleted a file/folder, the finder window that prompts her to enter password comes up, however the letters don't appear as letters they all appear as symbols. They look like the letter A in a box. I'm stumped with this, is there anything anyone can suggest?

I've attached the picture for your perusal.

Thanks
 

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RyanDavid

macrumors newbie
Original poster
Jun 18, 2013
3
0
Has nobody else had this problem then? For the record, the user has just told me that the problem originally started on Safari, however she began using Firefox which wasn't affected and has since returned to Safari which is now okay and the issue has switched to the login boxes.
 

RyanDavid

macrumors newbie
Original poster
Jun 18, 2013
3
0
Thanks for the reply, I've arranged to look at this tomorrow around lunchtime so I will let you know how it goes.