Actually today, and im still confused. I woke up this morning and my cable modem was off-line. I reset it, and it still wouldn't connect. I waited a while tried again, and it connected (or so I thought). The status lights were all correct on the modem, so it was deffiently connected to my ISP, but still no internet access. I have a VOIP adapter, which refused to connect, and my Router couldn't connect either. I tried every combination I could, I plugged the VOIP adapter directly into the modem, and the adapter just blinked at me and refused to connect, same with the router. I hooked the modem up directly to my MAC, and my PC and couldn't get either of them online. I reset all the componets a bazillion times (yes in the right order), it just wouldn't work, and I couldn't call tech support cause we have Vonage.
The whole thing just made no sense to me since the modem was connected, there couldn't possibly be a problem with both of my computers, my VOIP adapter, and my router. So anyway, I finally got a cell phone, called tech support, we hooked the modem up directly to my PC, and he had me re-install my NIC drivers. The PC connected to the internet with no problem. I unhooked everthing and plugged the VOIP adapter, and router back in and eveything connected and has been fine since. WTF?? I still can't figure it out. There's no way that re-installing the NIC drivers on my PC fixed the problem when I couldn't get the Mac, VOIP Adapter, or router to connect. Personally I think he changed a setting on his end and didn't tell me. If anyone else has a good explination I'de love to hear it cause im still confused. I mean I was trying to get it to work all day, at least 7-8 hours, what are the odds it would magically fix it self while I was talking to him.
Wow that was a bit wordy wasn't it?
Congrats if you made it this far.