Strange Web Browser Issue

Discussion in 'Mac Basics and Help' started by Full-Throttle, Feb 11, 2012.

  1. Full-Throttle macrumors member

    Joined:
    Jun 22, 2007
    Location:
    USA
    #1
    So I have a weird problem with my web browsers. When I visit CNN and try to view a news clip like:

    http://www.cnn.com/video/?hpt=hp_mid#/video/world/2012/02/10/nr-churkin-russian-amb.cnn

    the page loads fine in firefox, chrome, and safari, but the video clip only plays in Safari. The video does not play in Chrome or Firefox at all. Here is what I have tried:

    • Uninstalling Flash using the Adobe utility and then reinstalling the latest version.
    • Emptying all the web browsers' cache files.
    • Reinstalling Firefox and Chrome, along with deleting their preference files from my Library directory.
    None of these steps have fixed the issue. Anyone have any other ideas? Thanks.
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    What ad-blockers, plug-ins or extensions do you have installed?
     
  3. Full-Throttle thread starter macrumors member

    Joined:
    Jun 22, 2007
    Location:
    USA
    #3
    I don't have any extensions or ad-blockers installed in Chrome or Firefox. Here are the plugins I have installed:

    Remoting Viewer
    Native Client
    Chrome PDF Viewer
    Flash (2 files) - Version: 11.1.102.55
    Facebook Video Calling Plugin - Version: 1.1.0.12
    Flip4Mac - Version: 2.4.0.11
    iPhotoPhotocast - Version: 7.0
    Java - Version: 14.1.0
    LogMeIn Plugin 1.0.0.586 - Version: 1.0.586
    Juniper Networks Safari Extensions
    QuickTime - Version: 7.7.1
    SharePoint Browser Plug-in - Version: 14.1.4
    Silverlight Plug-In - Version: 5.0.61118.0
     
  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    You might try disabling or removing all plugins and see if the video plays. If it does, add the plugins back one at a time, until you find the one (if any) that interferes. You could also try doing this by first creating a new user account on your Mac and testing from there.
     

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