Streaming Problem with Ipad/Apple TV

Discussion in 'Apple TV and Home Theater' started by dwynnejr, Sep 26, 2012.

  1. dwynnejr macrumors newbie

    Joined:
    Jan 12, 2009
    #1
    I am having the same problem. It's very strange.

    My ipad 2 will stream videos purchased from Itunes to the apple tv just fine.

    However, when we try to use my wife's Ipad2, only the sound comes up.

    Both apple tv and her ipad are fully update and have been restarted. it's bizarre. Any suggestions?
     
  2. DiamondMac macrumors 68040

    DiamondMac

    Joined:
    Aug 11, 2006
    Location:
    Washington, D.C.
    #2
    Try restoring your wife's iPad.

    I did this to my mother's iPad and that is when it worked.
     
  3. dwynnejr thread starter macrumors newbie

    Joined:
    Jan 12, 2009
    #3
    Any other suggestions other than a restore? Anyone?
     
  4. iambeep macrumors newbie

    Joined:
    Sep 27, 2012
    #4
    Streaming non mp4 format?
    It happens that way if it is.
     
  5. AdamA9 macrumors 6502a

    Joined:
    Feb 2, 2010
    #5
    I've found since the 5.1 update I can only stream MP4. This is from CineXPlayer. Any other format and it just comes through as sound. Seems Apple have stopped other formats being played.
     
  6. dwynnejr thread starter macrumors newbie

    Joined:
    Jan 12, 2009
    #6
    This is a video (homeland) downloaded from Itunes.
     
  7. salohcin macrumors member

    Joined:
    Jun 5, 2008
    #7
    Do you and your wife use the same iTunes account? Is the iTunes account used to purchase the video the same one that the Apple TV is setup to use home sharing with?
     
  8. dwynnejr thread starter macrumors newbie

    Joined:
    Jan 12, 2009
    #8
    My wife and i do not use the same apple account. I wish we did, but i can't figure out how to make that work well.

    I'm pretty sure the tv is set up for sharing with my account though.

    I will say, hers was working with the apple tv until suddenly one week ago this happened.
     
  9. salohcin macrumors member

    Joined:
    Jun 5, 2008
    #9
    Hmmm, very strange. The reason I ask is because the only thing I can think of is that the Apple TV is getting confused with more than one account. I believe the new software update to the Apple TV adds the ability to switch between accounts quickly. Maybe it has something to do with that?

    Good luck with it!
     

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