Stress cracks on iPhone 3G considered cosmetic damage?

Discussion in 'iPhone' started by JRoDDz, Apr 28, 2011.

  1. JRoDDz macrumors 68000

    JRoDDz

    Joined:
    Jul 2, 2009
    Location:
    NYC
    #1
    I have an iPhone 3G with Applecare. It has stress cracks near the 30pin connector. The Apple genius said that it's considered cosmetic damage and they usually don't replace the phone for that. Any truth in this or was the Genius pulling my chain?
     
  2. Givmeabrek macrumors 68040

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #2
    Nonsense, the cracks are considered a manufacturers defect. Warranty and AppleCare have nothing to do with it. The Apple store will replace it. I had mine replaced for the same issue. Find a smarter "Genius".
     
  3. iceterminal macrumors 68000

    iceterminal

    Joined:
    May 25, 2008
    Location:
    Dallas Tx.
    #3
    If you're still under warranty, they should replace it for you.
     

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