stripe across screen

Discussion in 'Mac Basics and Help' started by MaynardX, Jan 15, 2008.

  1. MaynardX macrumors newbie

    Joined:
    Jan 2, 2008
    Location:
    Mexico City
    #1
    Hey everybody!
    I´m new to the forum and am typing this on my first ever mac. I just got it a couple of hours ago and so far I´m absolutely loving it -- if it wasn´t for this one tiny thing... I have a yellow stripe running vertically across my screen, and it´s killing me.

    What can it be? Has anyone else here experienced the same problem? Can it really be so bad that I have to send my mac back for repairs, just within hours after receiving it? Please tell me it isn´t so.

    Andreas

    and oh, it´s a macbook santa rosa.
     
  2. clevin macrumors G3

    clevin

    Joined:
    Aug 6, 2006
    #2
    if restart doesn't help, then you need to call applecare and get a replacement.
     
  3. MaynardX thread starter macrumors newbie

    Joined:
    Jan 2, 2008
    Location:
    Mexico City
    #3
    nope, restart didn´t help, so I guess I´ll have to call apple care tomorrow. do you think they´ll replace it though, and not just repair it? problem is I need to have it back within two weeks, as I´m going abroad for a couple of months.

    damn... not exactly the start I wanted for my new life as a mac owner...
     
  4. richard.mac macrumors 603

    richard.mac

    Joined:
    Feb 2, 2007
    Location:
    51.50024, -0.12662
    #4
    sounds like a bad logic board. i had a horizontal green line on my macbook pro and i ended up having send it it for repairs to replace the logic board.
     
  5. MaynardX thread starter macrumors newbie

    Joined:
    Jan 2, 2008
    Location:
    Mexico City
    #5
    just got off the phone with apple, and they are going to give me a new one. sounded like this was a pretty common problem...
     
  6. richard.mac macrumors 603

    richard.mac

    Joined:
    Feb 2, 2007
    Location:
    51.50024, -0.12662

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