Stripped screw hole (upper case), apple care, and questions.

Discussion in 'MacBook Pro' started by vbman213, Nov 20, 2012.

  1. vbman213 macrumors 6502

    Apr 13, 2010

    Let me explain my setup:

    First, I have a 2010 MBP, AppleCare expires on July 9, 2013.

    I have upgraded the hard drive and the RAM (256GB SSD and 8GB RAM). I performed this upgrade several months ago.

    Today, I noticed one of the screws on the bottom, the one on the front corner nearest the sleep indicator light. It is just spinning loosely in it's socket. Weird... I took my 00 philips (I always use the proper tools when working on my equipment) and noticed that it will barely grab... It's effectively stripped. Now, I have no idea how this just "happens". But now I'm looking at a upper case replacement (because those threads are fixed in aluminum in the upper case. Is this sort of stuff covered under apple care? Will this be attributed to user damage? If so, how much will the repair cost me?

    Also, in the last two years, I have not had any repairs performed under warranty. None. My machine has been flawless since day one. I would hate to fork up $400 bucks for an upper case but this screw thing is bugging me.

    Should I remove my SSD and RAM before brining the machine to apple? Should I reinstall the stock hardware? Thanks.
  2. HacKage macrumors 6502

    May 14, 2010
    RAM and HDD are user serviceable so don't worry about that. Take it in and see what they say. If it was caused during the installation of a user serviceable part, then I think it would be tough for them to argue that it should be chargeable.
  3. ctyhntr macrumors 6502


    Jul 21, 2010
    I have the same problem after I opened up my mbp to upgrade the memory. Have you tried a drop of locktite?
  4. vbman213 thread starter macrumors 6502

    Apr 13, 2010
    Locktite will probably not fix this. It's really weird. I opened my machine a month and a half ago to upgrade my ram and drive and all went well. I do remember that one screw feeling a little weird when I initially unscrewed it though (which was the first time that I ever opened the machine). I also have a very solid background in electronics and computer repair. I did my homework. Bought high quality drivers, read guides, purchase an ESD bracelet, etc. I knew that 7 of the 10 screws are short and 3 are long. I also know that 6 of the 10 screws go in at a slight angle. There is no way under the sun that I stripped the threads... No way, no how.

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