Stuck at white screen on thunderbolt firmware update?

Discussion in 'iMac' started by Kadath, May 11, 2013.

  1. Kadath macrumors regular

    May 28, 2006
    Just installed this patched and rebooted, been stuck for 20 minutes at the white screen. Not sure if I should let it keep going or hard cycle power. Any thoughts?


    Also, I had my thunderbolt raid connected while patching, should those be removed? Figured it should be safe to leave connected....
  2. hfg macrumors 68040


    Dec 1, 2006
    Cedar Rapids, IA. USA
    I left everything connected, including my 4-disk Thunderbolt Pegasus J4 when I did the update. It was pretty fast throughout the update process, so I think you have another problem in play. If it were me, I would power off and allow it to reboot. Hopefully, the update would restart and finish normally. If not, once it reboots I would hope the updater would detect that the TB update was still needed, and you could start the process over again.

    Just my $ .02 ....
  3. Kadath thread starter macrumors regular

    May 28, 2006
    Wound up rebooting, it still showed the patch not applied. Re-ran time machine tonight to be sure and will try again tomorrow...

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