Stuck! Can't get out of attachment

Discussion in 'iPad' started by 2Evan, Aug 18, 2010.

  1. 2Evan macrumors member

    Joined:
    Jun 10, 2009
    #1
    I received an email with a Pages doc attached. (with iPad) I opened it directly by taping on it. Then, use the button 'Open it' in Quick Office. Now I come back to Mail, and the document is still there of course. I can't find a way to close it though. I tapped, dble-tapped, triple-tapped everywhere on the screen, and nothing happened. Turn off/on the Ipad, nothing. I don't want to delete the email using my laptop. I want to do it all with the iPad.

    Important: I opened the attachment (in QuickOffice) from Mail by tapping it, NOT by holding it and choosing from 3 alternatives.

    Suggestions?

    Thks for your help
     
  2. Lunchb0x8 macrumors 6502a

    Joined:
    May 2, 2010
    Location:
    East Maitland, NSW, AU
    #2
    Tap on a blank part of the document, and see if a back or done button apears in the corner.
     
  3. 2Evan thread starter macrumors member

    Joined:
    Jun 10, 2009
    #3
    Nothing appears when you tap on the doc. Maybe a bug. Tried the same thing with another doc. Got the same result. Everything's fine if you hold the doc to open it, not if you tap on it. Bummer!

    (Solution: Turn off the iPad - put it to sleep doesn't work)
     
  4. wackymacky macrumors 68000

    wackymacky

    Joined:
    Sep 20, 2007
    Location:
    38°39′20″N 27°13′10″W
    #4
    Same thing happened to me yesterday.

    Here I was tapping and double tapping away for several minutes trying to close a damn .doc attachment from an e-mail while my brother who already shuns Apple, was laughing his ar@e off.

    Finally I got the done button to pop up.

    An intermittent bug no doubt.
     
  5. 2Evan thread starter macrumors member

    Joined:
    Jun 10, 2009
    #5
    Thks wacky, good to know I'm not alone ... Kinda lucky, my Bro is a MAC disciple - not fanboy ...
     
  6. caubeck macrumors 6502

    Joined:
    Nov 2, 2007
    #6

    Settings. Email. Deactivate account (don't delete). Return to email. Settings. Reactivate account.

    Works every time.
     
  7. 2Evan thread starter macrumors member

    Joined:
    Jun 10, 2009

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