Stuck in 10.7.2 update...

Discussion in 'macOS' started by PsychopathicYak, Oct 12, 2011.

  1. PsychopathicYak macrumors newbie

    Joined:
    Jul 22, 2011
    Location:
    Wales, UK
    #1
    Hey all!(First post ftw)

    I just downloaded and installed the OS X Lion 10.7.2 update and the Lion recovery update on my early 2011 MBP, however after the installation when the MBP restarted, it got the the white screen with the grey circle, and it has been stuck there for over almost two hours.

    Any help? :)
     
  2. md4peace macrumors newbie

    Joined:
    Jun 27, 2007
    #2
    same issue

    My early 2011 MBP also is stuck with install. I have the box with the blue progress line at about 75% and that is where it stopped. Gear is spinning and no progress for an hour. I'm afraid to interrupt the process at this point. Any ideas?
     
  3. Splisks macrumors member

    Joined:
    Mar 14, 2011
    #3
    I am also stalled out with the same rotating loading circle.
     
  4. PsudoPowerPoint macrumors regular

    Joined:
    Sep 18, 2008
    Location:
    San Diego CA, USA
    #4
    FileVault

    I's stuck as well. I think the problem is somehow connected to FileVault.
     
  5. Splisks, Oct 12, 2011
    Last edited: Oct 12, 2011

    Splisks macrumors member

    Joined:
    Mar 14, 2011
    #5
    Do you think it's safe to do a hard restart during this phase?

    Edit: I don't have any progress bar, it's just a grey spinning circle in the lower-center.

    Edit 2: I did a hard reset on MBP and it loaded up the OSX. It was lagging for about 2 hours before I decided to commit to a restart.
     
  6. md4peace macrumors newbie

    Joined:
    Jun 27, 2007
    #6
    restart worked

    After I called AppleCare, they said I could do a forced quit (power button) and restart. When I did everything came back just fine and it showed that I had 10.7.2 installed. I haven't checked out everything yet, but seems to work OK.
     
  7. PsudoPowerPoint macrumors regular

    Joined:
    Sep 18, 2008
    Location:
    San Diego CA, USA
    #8
    Quick solution from the Apple Support Communities contributed by JofArnold:

    1. Boot into recovery mode (hold cmd+R as the computer starts)
    2. Use Disk Utility to mount your encrypted drive by double-clicking on the disk and entering your normal encryption password
    3. Load Terminal from the other utilities
    4. MOVE just the following two files to a convenient location
      • /System/Library/Extensions/PGPwde.kext
      • /Library/PriviledgedHelperTools/com.pgp.framework.PGPwde
    5. Boot - it should boot normally
    6. Once booted back into the GUI, copy those two files back
    7. Run the PGP removal stuff via the GUI
    8. Never ever ever ever use PGP ever again

    If you have ever had PGP installed then you can probably avoid the problem by removing it and all of it's remnants completely as described at the following link:

    http://prowiki.isc.upenn.edu/wiki/Removing_PGP_Desktop_on_a_Mac
     
  8. PsychopathicYak thread starter macrumors newbie

    Joined:
    Jul 22, 2011
    Location:
    Wales, UK
    #9
    Agree with md4peace.

    I decided to just to shut off my MBP and restart, and like md4peace it appears to be okay, it was laggy at first but perfectly fine now.
    It is running 10.7.2 and i checked the disk with Disk Utility and it seems to be okay...
     

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