stuck in emergency mode since upgrade

Discussion in 'iPhone Tips, Help and Troubleshooting' started by KauaiBruce, Jun 17, 2009.

  1. KauaiBruce macrumors 6502a

    KauaiBruce

    Joined:
    Jul 5, 2007
    Location:
    Kauai, HI
    #1
    It appeared that my upgrade went fine but iTunes keeps trying to load the store (from the Device menu) and keeps saying

    We could not complete your iTunes Store request. the network connection timed out.

    Do I have to wait for AT&T to activate my phone? Am I being impatient? It has been 15 minutes since the update completed.
     
  2. Volka macrumors newbie

    Joined:
    Jan 7, 2009
    Location:
    Sheffield, UK
    #2
    I've got exactly the same problem. I'm in the UK on o2.
     
  3. estee065 macrumors member

    Joined:
    Jun 26, 2006
  4. alongcamejones macrumors newbie

    Joined:
    Feb 25, 2007
    #4
    Me Too!

    Error-4 is stated- Completely stuck in Emergency Mode. What do i do?
     
  5. Dingo Dave 69 macrumors regular

    Joined:
    Oct 23, 2007
  6. Defiant81 macrumors member

    Joined:
    Jun 4, 2009
    #6
    I'm having the same exact problem. Phone is stuck in emergency mode...
     
  7. alongcamejones macrumors newbie

    Joined:
    Feb 25, 2007
    #7
    For the record, I'm in USA-Colorado. Version I iPhone.
     
  8. blinksumgreen macrumors newbie

    Joined:
    Feb 19, 2009
    #8
    I'm having the same problem. Is it possible the servers are just getting reamed right now?
     
  9. saivior macrumors newbie

    Joined:
    Jun 17, 2009
    #9
    California here, iPhone 3G, and I am having the same problem.

    I ran the diagnostic in iTunes (Help>Run Diagnostics...) and there were no problems; every thing passed with no errors.

    Any ideas what is going on?
     
  10. genesedn macrumors newbie

    Joined:
    Jun 17, 2009
    #10
    I'm having the same problem. Since, my iPhone is my primary phone, I have no phone—my own fault for being naive enough to believe that Apple would have corrected all the problems before launch this time around.

    As much as I love it, this sort of behavior is unacceptable. I own this phone, it should not depend on iTunes to work properly.

    At least I can call 911...*sighs*
     
  11. Volka macrumors newbie

    Joined:
    Jan 7, 2009
    Location:
    Sheffield, UK
    #11
    It must be a server overload. Very annoying as I now can't use my phone at all!
     
  12. estee065 macrumors member

    Joined:
    Jun 26, 2006
    #12
    It must be the servers. A few minutes after I posted, it worked. Keep trying, 3.0 looks good so far
     
  13. kdiz macrumors newbie

    Joined:
    Jun 17, 2009
    #13
    Not sure how it is for you folks, but I have sim lock on my phone which has stopped the activation.

    I'm now trying to hunt down another o2 sim to put in it to try and activate the phone. Pain in the ar$e.
     
  14. Volka macrumors newbie

    Joined:
    Jan 7, 2009
    Location:
    Sheffield, UK
    #14
    It took an hour for this damn software to download, this is NOT a good time for the server to be down! Now I probably won't have a phone until the morning :mad:
     
  15. saivior macrumors newbie

    Joined:
    Jun 17, 2009
    #15
    *UPDATED*

    Okay I just got my phone to re-activate. I still couldn't connect to the iTunes store but the phone activated, with the 3.0 update.

    Just keep trying.
     
  16. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
    #16
    The same thing happened with 2.0. Wait a couple of hours then activate. :)
     
  17. GeneralPie macrumors newbie

    GeneralPie

    Joined:
    Jun 17, 2009
    Location:
    Seattle, WA
    #17
    Same Problem Seattle, WA

    I am having the same problem and its been going on for about an hour....this is very frustrating because i have work in an hour and now i dont have a phone..

    if anyone has any tips PLEASE share.:(
     
  18. davyreins macrumors 6502

    Joined:
    Jul 10, 2008
    Location:
    Ann Arbor
    #18
    This error happened to me also. I kept periodically reconnecting my iPhone and it eventually worked.
     
  19. Volka macrumors newbie

    Joined:
    Jan 7, 2009
    Location:
    Sheffield, UK
  20. mgoose macrumors newbie

    Joined:
    Jun 17, 2009
    #20
    I'm getting the same issue, but I can connect to the store by clicking on iTunes store, but my phone won't freakin' activate, it's driving me nuts.
     
  21. gjw4u macrumors 6502

    Joined:
    Dec 2, 2008
    Location:
    Switzerland
    #21
    After waiting 1hr., the phone finally connected to the Apple Store...
    At least the phone is now working again
     
  22. r1tricky macrumors newbie

    Joined:
    Jun 17, 2009
    #22
    stuck in emergency mode since upgrade

    Like Volka said guys KEEP TRYING! I was panicking too but eventually worked.
    It must just be the servers are all JAMMED up.
    Peace out!
     
  23. GeneralPie macrumors newbie

    GeneralPie

    Joined:
    Jun 17, 2009
    Location:
    Seattle, WA
    #23
    works

    everyone is right, keep trying after about an hour it finally activated.

    but now i tried doing my gfs phone and it appears that they have temporarily shut down the servers.

    so who knows when that will be back up.

    im just glad i got mine in:D
     
  24. Levelland macrumors newbie

    Joined:
    Jun 17, 2009
    #24
    Cannot enter Passcode lock in Emergency Mode

    I have downloaded the update but now has this message.
    "Itunes could not connect to this IPHONE because it is locked with a Passcode. Please enter the passcode before it can be used."
    I had a passcode lock on it before but I am in emergency mode.
     
  25. kdiz macrumors newbie

    Joined:
    Jun 17, 2009
    #25
    UPDATE - It finally activated. Just takes a while. Patience is a virtue as they say...
     

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