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KauaiBruce

macrumors 65816
Original poster
It appeared that my upgrade went fine but iTunes keeps trying to load the store (from the Device menu) and keeps saying

We could not complete your iTunes Store request. the network connection timed out.

Do I have to wait for AT&T to activate my phone? Am I being impatient? It has been 15 minutes since the update completed.
 
It appeared that my upgrade went fine but iTunes keeps trying to load the store (from the Device menu) and keeps saying

We could not complete your iTunes Store request. the network connection timed out.

Do I have to wait for AT&T to activate my phone? Am I being impatient? It has been 15 minutes since the update completed.

I've got exactly the same problem. I'm in the UK on o2.
 
California here, iPhone 3G, and I am having the same problem.

I ran the diagnostic in iTunes (Help>Run Diagnostics...) and there were no problems; every thing passed with no errors.

Any ideas what is going on?
 
I'm having the same problem. Since, my iPhone is my primary phone, I have no phone—my own fault for being naive enough to believe that Apple would have corrected all the problems before launch this time around.

As much as I love it, this sort of behavior is unacceptable. I own this phone, it should not depend on iTunes to work properly.

At least I can call 911...*sighs*
 
Not sure how it is for you folks, but I have sim lock on my phone which has stopped the activation.

I'm now trying to hunt down another o2 sim to put in it to try and activate the phone. Pain in the ar$e.
 
It took an hour for this damn software to download, this is NOT a good time for the server to be down! Now I probably won't have a phone until the morning 😡
 
*UPDATED*

Okay I just got my phone to re-activate. I still couldn't connect to the iTunes store but the phone activated, with the 3.0 update.

Just keep trying.
 
Same Problem Seattle, WA

I am having the same problem and its been going on for about an hour....this is very frustrating because i have work in an hour and now i dont have a phone..

if anyone has any tips PLEASE share.🙁
 
I'm getting the same issue, but I can connect to the store by clicking on iTunes store, but my phone won't freakin' activate, it's driving me nuts.
 
After waiting 1hr., the phone finally connected to the Apple Store...
At least the phone is now working again
 
stuck in emergency mode since upgrade

I'm getting the same issue, but I can connect to the store by clicking on iTunes store, but my phone won't freakin' activate, it's driving me nuts.

Like Volka said guys KEEP TRYING! I was panicking too but eventually worked.
It must just be the servers are all JAMMED up.
Peace out!
 
works

everyone is right, keep trying after about an hour it finally activated.

but now i tried doing my gfs phone and it appears that they have temporarily shut down the servers.

so who knows when that will be back up.

im just glad i got mine in😀
 
Cannot enter Passcode lock in Emergency Mode

I have downloaded the update but now has this message.
"Itunes could not connect to this IPHONE because it is locked with a Passcode. Please enter the passcode before it can be used."
I had a passcode lock on it before but I am in emergency mode.
 
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