Stuck in Headphone Mode

Discussion in 'iPhone Tips, Help and Troubleshooting' started by danielowenuk, Sep 2, 2013.

  1. danielowenuk macrumors 6502

    Joined:
    Mar 18, 2011
    #1
    The wife has a problem with her iPhone 5.

    Essentially it's acting like headphones are in the port, despite no headphone being plugged in.

    No audio when playing music or on the phone.

    Headphones plugged in and all good, but otherwise no ear speaker sound.

    Tried plugging unplugging headphones several times. Tried rebooting. I am guessing next step is factory reset? Then restore?

    Anyone else experience this issue?
     
  2. lelisa13p macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #2
    Several threads about this. You might have a hinky headphone jack & need a Genius appointment for replacement. If you can get it looked at before performing all of the additional song & dance, you might save yourself some trouble.
     
  3. danielowenuk thread starter macrumors 6502

    Joined:
    Mar 18, 2011
    #3
    She managed to fix it with some surgical tweezers in the end.
     
  4. CHMK macrumors regular

    Joined:
    Sep 3, 2012
    #4
    what? how? was there something stuck inside?
     
  5. danielowenuk thread starter macrumors 6502

    Joined:
    Mar 18, 2011
    #5
    She said "fluff", I always imagined the headphone jack was an electrical switch rather than mechanical.
     
  6. lelisa13p macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #6
    Aha! Pocket lint, a common culprit. I should've asked if you'd blown into the jack with a wee bit of compressed air. :eek:

    Glad that you got it fixed. :)
     

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